I-MED Radiology Network

We had a very good experience at I med. staff were very friendly, helped us fit in around work.

I had an ultrasound with a technician that needs to not work with pregnant ladies. She put me down all the time I was there, make me feel embarrassed for being pregnant or I don't know what her intentions were but clearly she has 0 patient care skills. I didn't even walked on the door properly and she asked me what was I thinking to be pregnant again because I have twins already. She performed an internal ultrasound pretty rough aswell. She then yelled out loud to all the patients in the reception area to come and see and touch my babies (the twins) and saying that I am expecting another baby. Where is my privacy ? This is not how a patient should be treated. Also she was speaking about hating the idea of being pregnant and that she won't have any babies. She clearly has no empathy, patient care or passion for her job. She also touched my babies with unwashed hands and without asking for permission. This is not right and I hope it won't happen to any other pregnant woman.

The process of viewing your scans needs a great deal of TLC. Despite being sent access codes, the system refuses to let me access my scans. It keeps on asking for my DOB despite entering numerous times correctly .The old saying KISS is obviously not applicable these days!

I called to make an xray appt for my child 35min before close, and was told the xrays are walk-in with no booking needed. I asked if it was busy right then and if possible to do it shortly (seeing that it would close shortly, so not surprised if they said to try another day), and was told it's not busy at all and to come right in. I quickly got the child in the car and arrived within 10-15min after calling only to be told by the receptionist that no radiologist is there and I had to come another day. Infuriating

Would like to say Jaimie the receptionist was so pleasant and welcomingto me today 10/3 2021 and Lauren the radiologist was very caring and most helpful. Keep up the good work girls. You are appreciated.Sharonne Holtby