Smart Stay Villages Australia

Bed in a box is how I would explain this accomodation *king single bed* my box was unfortunately not clean with layers of hair and dirt in bathroom and side desk unclean. Walls, door was black from handprints. I did not eat here so I found the price tag of $121 for the night well out of range for this.The staff on the other hand were lovely and allowed me to give my feedback to them.

Torrential rain last night, a little water was coming under the door, manager bought towels up immediately, great service

Food great rooms quite comfortable, not a bad camp at all.

Granted, it's a camp, but for a commercial enterprise it's very ordinary. Can't comment on dinner, but breakfast was average, and rooms were average, and not well equipped. Not even a chair in the room. None of the power points worked in my room so I couldn't charge phones or laptop, and more importantly couldn't use my CPAP machine. When I requested that the charge to my company be adjusted accordingly, all I got was a very feeble sorry".Won't be back and would recommend others to follow suit!"

Terrible Service! The receptionist was loud, rude and swore like a wharfie. Was more interested in attending to her mobile phone than offering to help with anything as they were full. I think her name started with a J. Would never stay there if that is the sort of people they employ. I'm surprised anybody at all stays there.

Food was good, room ok but what let it down the most is that they take away the containers for crib at 5:30pm so you can’t make lunch the night before...

Great food. Outstanding, friendly and helpful staff. Rooms are basic though. Storage is poorly arranged and my bed, although ok, was very squeaky. Fridge in room quite loud and is right next to the bed :( Nice shower though with good pressure and a large head. Again very limited storage in bathroom.Shame the rooms aren't better because the food and service is on the money.

Terrible food, maybe 3/10. Lunch options are ham, salad or ham and salad. The salad is old and sour. Generally what was sitting out for dinner last night is lunch. If you don't eat the sliced tomato today, guess what's for lunch tomorrow? Nothing goes to waste here and it shows. Also frozen meals are the terrible food at night that no one eats. Not the chefs fault, I believe it's the budget set for food. Dinner is generally deep fried from the freezer. The peas and corn are good tho, and the apples are excellent. Rooms are pretty good, but working like a dog and being fed like one sux. A decent meal at night is what I look forward to. I'm sure the ratings given are from the owners. Washing machines and dryers are still out of order. 150 man camp. They make a fortune and spend nothing. Disgraceful. Get your boss to book into coal country caravan park, if you can get a room that is, hence why I'm here. I have not been food poisoned tho, that's why food gets a 3/10.

Rooms are not clean, and serviced very poorly…. Foods pretty good though

Small rooms.. tidy and comfortable. Excellent choices for meal time. Some of the best food served in a camp type environment. Friendly staff.