BUNDABERG - Sunshine Mitre 10

Went 1st time and they were good so we ordered some iron from them.Just thought we would try somewhere other than BunningsShare the wealthWe went back to order other things need to finish the job.This time it was terrible couldn’t have been more annoyed at us being there.One bloke verbally crabby that he was even at work.Points his finger and says over there.There’s a lot over there and we couldn’t find what we were looking for.We had someone else help us find it.We ordered it to be delivered with our first order.Lady at the check out couldn’t have been more rude when we asked about a varnish we wanted.Not her area apparently and not willing to find us someone who’s area it was.We left the varnish and went to Bunnings to purchase it.We rang 2 weeks later asking for an update on our delivery products and was told they would deliver when the got it.The bloke had to be prompted to look into it for us.Still don’t know when it will arrivealso realised that they gave us no paperwork at all for our delivery purchase.Not good enoughNever will I shop here againTerrible customer serviceBunnings it’s back to you

I went in to purchase some heavy garden supplies, which I knew I would struggle with. Turned out it was no problem at all - a lovely member of staff loaded it all on a trolley for me and even took it out and put it in my car. Whenever I've visited it's been the same - wonderful customer service delivered with a smile and nothing is too much trouble" attitude. Thanks again

So pleased with the succulents and indoor plants. Great price and helpful staff!

Bought paint and supplies for our house. Was given helpful assistance with paint colour we wanted. Staff also asked if we had all the necessary supplies so we didn't need to do necessary trips back. Even helped us take the stuff to our car. Great work.

Went into this store and ordered out of a catalogue 4 metal cabinets. We will give you a call when they arrive. Month later, still nothing. Went back into the store and asked a staff member if there was any word on supply yet. His response. Have you had a phone call from us..... no..... well it's not it then" and proceeded to walk away. Hang on second mate. Can you please check if there is an eta. Went off and spoke to another staff member only to be told that sorry we can't get them. We did call a couple of people. Well

Excellent service cost friendly and all round excellent customer service

Hopeless service. Put phone order through, didn't tell me that they couldn't fill the order. Paying plumber to wait for parts now. Bunnings better option

So nice to get great service and customer support.

Yesterday I visited the store to get plants from the nursery section. I was greeted at the door by 2 staff members. As I walked through the store any staff member I passed gave me a cheery goodmorning. I purchased quite a few punnets of plants but couldn't find a basket or trolley. I approached a staff member he was very apologetic and helped me carry my goods to the checkout.This kind of service leaves you feeling good and I will certainly go back.

Been shopping here for awhile now. Most times it's pretty good but their plumbing gear, pvc fittings etc, isn't the best where it's either out of stock or on order.Guess you gotta take it with a grain of salt when you do ask the staff if they have something & they ask you if you've tried Bunnings.So it's off to Bunnings for me from now on saving a bit of time, even though I hate the place or I'll just order online I guess.