Vive Health Foods and Natural Medicine Clinics

I'm a postal customer. Ordered yesterday before lunch time and received in post this morning, on the other side of Brisbane. Thank you for the wonderful customer service.

I have spent a good deal of money here over the years but was very disappointed by the customer service here when I was in yesterday. I use their water bottle service. Yesterday my tag wouldn't work and their software was down but using the online login they could see I had an account that was $70 in credit. Despite this they said I had to pay again to get water - they wouldn't let me get water and take the money off my account when the software was up and running again. It was one of the owners as well which made it hard to swallow. Walked away 'water-less' and very frustrated!

Really disappointed with their customer service. Since moving to the area 6 months ago, I often shop here even though their prices are considerably more expensive than other stores.I asked if I could return some vitamin drops (again not cheap) after opening the box and noticing the seal was cracked and I was told I couldn’t as I had purchased the item in March.I don’t see why they couldn’t return this to the distributor regardless when this was purchased.I explained I only just got around to opening this and given I have been a regular customer if they would allow me to return the product. Again the answer was no. I am disappointed as I think this is a really poor way of treating customers and I certainly won’t purchase from Vive again. A gesture of goodwill goes a long way these days and clearly they are all about profit and not the welfare of their customers.

I’ve had a frozen shoulder for 7 months and suffered painful days and nights. After the first acupuncture treatment I can now shrug my shoulders, move my arm out in front of me and even undress myself without help - it may seem like a small thing but it’s a huge improvement after only 1 treatment. I look forward to more treatments to see how well I can recover. I just wish I had considered acupuncture sooner

Hudson is a great physician. Highly recommended

I don't know why but they often seem to lack interest in doing business whenever I speak to any females. I have a large order of supplements on REPEAT business that I wanted to set up with them but it seems they are too busy/lack interest to deal with me over the phone. In the past the male owner has been extremely helpful and has gone above and beyond which is why I like to go there as often as I can. In fact the male naturopaths who work there have been incredible despite it clearing out my wallet. Oh well, maybe they already have too many customers.

Great Organic food and health clinic serving a great range of groceries including a small range of organic fruit and veg, essential oils, water purifiers, organic cleaning products AND a good range or organic wines.Polite and very knowledgeable staff who are only too willing to help.

Best shop in the area, no doubt about it. Healthy food, great variety and great prices. The customer attention is really great they helped you with everything you need

The staff are always so helpful with all our family needs. They always have the stock on the shelf and provide such a range of health foods. I've been anti-biotic free (chronic sinusitis) for 18 months since making this place my 'go-to' for ailments.