Alphington Sports Medicine Clinic

John Wilson has been my physio for about a decade. He's pretty much a guru-his diagnoses and treatments are always spot on, and he does it with a minimum of fuss and a bit of humour. Also received some very good treatment from Dr Andrew Garnham recently. Thanks guys.

I've been coming here for almost 10 years now and love the quality of care provided! After having major hip surgery last year I've been seeing both Maddie and Darren to guide my rehab and they've gone above and beyond to help me get back to a functional level. The pilates/exercise classes have been great for me to do my rehab programs in clinic, and having a physio supervise the group classes has been a great help to ensure I'm doing my program correctly. I highly recommend Alphington Sports Med for any sports injury or rehab, all the physios are not only friendly but very knowledgeable and are able to explain things in a way that's easy for anyone to understand!

Really bad experience here. I saw one of their sports doctors who determined that I had a tear through my shoulder, which requires surgery. I needed a referral to see an Orthopedic Surgeon which I was told would be sent to me. Several days later i phoned to follow up, the receptionist told me she'd follow it up and have it sent through, but I still never received it. I emailed again another week later to ask for it, and never even received a response. I have since emailed again to make a complaint and that wasn't responded to either.I've had to make an appointment with a sports doctor at a different clinic now to get the referral.UPDATE - TWO WEEKS after the below response they finally emailed me a referral. Literally a blank email with a referral attached and this is TWO MONTHS after my appointment with them. I've already had the surgeon appointment so this referral is useless now.

2 years ago I was training for a marathon. 6 weeks out I hurt my sacrum. However visited another Physio group and was told it was muscular. So kept running. 2 weeks out still in pain and was referred by local doctor to Alphington sports clinic. Unfortunately could not get appointment till after marathon but was put on waiting list. Got an appointment 2 days before marathon. Result fast tracked to MRI called with results 2 hours later- fracture over 1st 3 vertebrae in sacrum- no marathon no running for 8 months. Received fantastic support from clinic who advised me on alternatives during recovery. 8 months after diagnosis ran a half marathon. Thank you, sanity saved for one very happy runner.

Charges far too much for all visits including $145 for the first and $90 for 2 subsequent visits one of which they did not have my results so was a waste of the 2 minutes i was in there and still charged $90.. sent for mri at aami to which i booked a bulk billed appointment and when i got there i was told i had to pay full price... mri was for my right hamstring only to save in costs but when i was told i needed to get guided injection the referral was only for the right and not both legs? So far i am over $500 out of pocket and not a bloody thing has been done yet... will try and fix this myself

A most discourteous practitioner. I paid $145 for one consultation with a GP here. My request to have an MRI Request Form signed by a specialist was ignored three times, once in person and then followed-up by two phone calls.I will not return. I have never encountered a practice that employs such a rude medico(P.S. Dr Andrew Garnham the Senior Practitioner did phone me to apologise on behalf of the practice)

I persisted with treatment at this clinic for almost a year. Blood tests were missed or lost. My pain was not taken seriously. I was misdiagnosed. If you have a run of the mill sports injury, I am sure it's fine.

After injuring my shoulder at work, I was fortunate enough to have a friend recommend Julia Allan for physiotherapy. Over the past ten years I’ve seen a number of physios and almost always had limited success with their treatment. However, within the first 2 minutes of meeting Julia, I could tell I was getting a top-quality physiotherapist who would get me back to work and playing sport again. Julia is extremely professional, knowledgeable, friendly and is invested in getting the best for her patients. I couldn’t ask for a better physio and would highly recommend her to anyone.

My experiences with Alphington are very similar to the one star reviews I've been reading. Booked numerous times for an appointment and the first two or three they completely forgot to schedule it, I would show up and they would have no idea who I was or what I was here for. They would then imply that it was my fault. Practitioner recommended an expensive bone scan and after he said he couldn't help me and promised to refer me. I've been waiting on that referral for nearly a month. I've called three times and still no referral, they just say it's coming". I have had shoulder pain for years and no one can correctly diagnose it

$220 for 10 mins consultation. Dr. advised me to apply Voltaren for 2 weeks. If pain doesn’t go away after 6 weeks, come back. When I made an appointment, I’ve asked if this appointment is a bulk bill, receptionist answered, “If GP wrote a referral for bulk bill, it is.” GP did wrote bulk bill. But I was invoiced $220.