fre Real Estate

My family and I rented from Charles and his team for a period of around seven years or so. Never in my many years of renting across the country, have I come across such a genuine, efficient, no BS real estate agent. The lines of communication were always open, they returned phone calls promptly and dealt with all maintenance issues very quickly.I agree that Charles can be forthright and calls a spade a shovel but once you get to know how he operates and his sense of humour, help will always be at hand even at night or on weekends if required.If I could ever afford to buy or sell a property in Bayside Melbourne, Fre Real Estate is how I'd get it done.(The only reason I haven't given five stars is because I don't generally like real estate agents and he still is one....)

This is honestly the best real estate I have rented through. Charles and his team are honest and give you no a BS attitude. It is refreshing to have a real estate group that feel honest and real, so many these days are just a terror to rent with. Charles has been nothing but kind and friendly to me and my partner during our renting period, and I hope to continue renting with them for as long as I can. Would highly recommend to anyone!

The experience with FRE Real Estate is undoubtedly one of the best I've come across. They've been my rental agent for the past two years and at no instance I've regretted choosing to work with them. They have been extremely professional and helpful since the beginning.Charles is an amazing gentleman and so were all his staff. Whenever there was an emergency they were quick to jump in and resolve. They made my stay in the property as convenient and comfortable as possible without having to go through any drama.Furthermore, when I had challenges finding another place to move out to, Charles was super supportive in helping me find a place, referrals, working on stay extensions etc.Wouldn't recommend any other real estate agent than FRE!!!

Fantastic experience renting with Charles and Rich. Generous, reasonable, straight forward, helpful, friendly, engaging, communicative, no bs and that is so very refreshing. No problems at all and recall Charles spending time with me on a weekend evening patiently talking me through how to fix an issue with the property without having to wait for external service. I too read some of the negative reviews when first in contact with FRE and decided to use meet people as you find them" as the guiding principle. Needless to say I found the team at FRE nothing like I had read online and instead

I have been involved with Charles and the team for the past 14 yrs, initially as a tenant and for the past 12 years as a landlord. I have found the direct, fair and prompt manner of Charles and his team refreshing. They take the initiative to resolve issues with the property or tenant in a timely manner. This has allowed me to reside outside Melbourne and feel confident my asset is being optimally managed.I have found that over the years Charles in particular, has gone above and beyond for me; providing excellent advice around body corporate, rental and general market issues. More recently I have engaged FRE to sell a property, and I have no doubt I will be satisfied with their (thanks Jason) diligence. I would not hesitate to recommend them, both from the tenant and landlord perspective.

Charles and his team are great. We rented a property through his agency for over 7 yrs. Our requests were dealt with promptly and fairly. We really felt Charles had our back, and looked after our interests as tenants, rather than just the landlords. He is extremely honest, which you don't always get in real estate, and a very funny man. Charles tells it like it is, and we thoroughly appreciated that throughout our dealings with the agency. We loved having Charles as our agent. If more agents were like him, there would not be a widespread reputation for dishonesty in the real estate world.

I cannot recommend Charles and his team enough. I (like someone else below) was saddened to read the negative reviews; I have rented through Charles and his team for the last 3 and a half years and every time there's been an issue or I've needed to check something he's always been helpful and easy to reach. The team were great in rectifying any issues and it was refreshing to be able to pick up and phone and have genuine and honest conversation with Charles if I had any questions; I think that's the real benefit of renting through a small, local company. I've rented through a number of agents across Australia and found Charles and the team at FRE to be excellent property managers. I will certainly miss renting through them.

Beware of Charles and Fre Real Estate. From day one alarm bells were ringing. Looking at many reviews of Fre Real Estate online I’m not the only one. It’s almost comical that there’s a real estate agent that doesn’t know the basics of the tenancy act and tries to bully you into paying for costs which aren’t related to the tenant. Luckily we have governing bodies to protect the tenant.

Charles and the team are great. We just vacated our rental property after the 6 month lease was up. Like many of you, I was initially a little concerned by the reviews I had seen but Charles was SO easy to deal with, would reply to my emails instantly and if anything went wrong at the property he had a tradesman there within 24 hours. I would definitely rent through Fre again. My advice, take every review you see with a grain of salt because we were pleasantly surprised!!

Had been renting through FRE team for the last 2.5 years and they’ve been hands down the best REA team I’ve ever experienced. Everything from moving in, living in the property, to moving out has been smooth and hassle free. Jason has been a great person to deal with throughout my tenancy and very responsive either via email or phone. As a renter couldn’t have been happier.