Janai

Thank you to Regina and the team at Janai for bringing our dream ring to life! Regina is patient, thoughtful, fun to chat with and here to share her diamond expertise. Buying a diamond for the first time can be a daunting experience, but Regina made this super easy for us. Regina guided us through all the ins and outs of clarity, colour, cut and what to look out to make sure we get bang for buck. She worked with our budget and gave us many recommendations, making sure we were comfortable every step of the way. I’ve had many compliments about the quality and sparkle of my diamond and ring, with people asking where we got it from! We highly recommend Regina and Janai for your diamond experience. We had such an enjoyable and seamless experience, we look forward to coming back to select our wedding bands!

Had an absolutely great experience from start to finish with Andrew. He was awesome, patient and attentive and didn't rush the overall experience. He was able to custom design the perfect engagement for my partner and had communicated with me throughout the whole process and was able to exceed the deadline for the rings completion.We will definitely be back for the wedding bands. I wouldn't hesitate recommending janai to anyone who is looking for wedding/engagement ring!Thank you Janai!

My wife and I got our wedding bands and the engagement ring from Janai. Regina and Jemima were very patient, thorough and made sure we were more than happy with our rings. We are very grateful for their service, thoughtfulness and enthusiasm. Thank you again for making our wedding journey an enjoyable and special one. We would definitely recommend Janai to our friends and family and anyone else who needs a ring!

Regina was extremely helpful during the whole process. As I bought the lab grown diamond, she was able to explain to me how the whole process works and had an answer for every question I had. Regina was also able to provide her professional advice which helped the decision making process so much easier. So happy that my now fiancée loves her ring, but not surprised because of how helpful Regina was. Highly recommend Janai to anyone who's looking to purchase a ring. 10/10 service and quality of the ring. Thank you again, Regina!!!

Our experience with Regina at Janai was exceptional. From the very beginning of our journey to the end and even after when the ring was purchased / collected, she was fantastic.We went through a long process of selecting the right store and ring, and Regina was incredibly patient and helpful throughout.One of the primary reasons we chose Janai was due to our trust in Regina’s expertise and guidance in selecting the best possible diamond within our budget – we were very confident to rely on her.She provided us with all the relevant information we needed to know about the diamonds including the colour, clarity, carat weight and the cuts, and helped us understand which elements were important for us.Regina’s kindness and generosity made the entire experience smooth and confident, and we’re grateful to have met her. We highly recommend Regina and Janai to anyone in need of a high-quality diamond ring and excellent customer service.

I recently purchased a custom eternal ring at Janai, and I couldn’t be happier with my customer experience. The team at Janai were all super friendly and had excellent customer service. Jemima was really knowledgeable and friendly throughout the process of designing my ring. I’m so thrilled with the quality and will definitely shop at Janai again in the future. Highly recommended!

We came here for our wedding bands and we couldn’t ask for more from their service. The team were so professional and friendly especially Jemima. The whole process from choosing the design to picking up our rings went so smooth and pleasant thanks to her. We are so satisfied with our experience here and cant wait to come back for our anniversary rings. Highly recommended!

We went into Janai looking for wedding rings and left with what I feel are lifelong memories!We worked with Irene who helped us custom design our wedding rings. Irene is warm, friendly and super professional. She gave some great advice and helped steer us in the right direction.Our wedding rings are absolutely beautiful and everything we wanted.The vibe inside the shop is absolute class. All of the staff are absolutely warm and welcoming, every time we pop back in.Make Janai your first destination when choosing that special piece and if you are lucky enough to deal with Irene, count your blessings!

I recently had the pleasure of dealing with Janai as an interstate buyer. I must say that my experience exceeded all expectations. I had the delight of purchasing an engagement ring that turned out to be absolutely beautiful. It caught much attention and compliments during various gatherings myself and my fiancee have attended.I dealt with Tim, who shared his extensive knowledge on diamonds/jewelleries, enhancing my understanding. The service provided was simply outstanding. Tim worked around my preferences and needs, and he went above and beyond to ensure that I found the perfect ring. Thank you Tim and the Janai team for making my special moment even more unforgettable!