The Cheesecake Shop

Asked for blue icing writing and it came red. Also looked like a 5 year old wrote it. Why’s it so off centre and what’s with the capital PP in happy? Shocked you made us pay for that writing lol

I ORDER (8 APRIL 2023 TO PICK UP ON 12TH APRIL 2023)A CAKE FOR MY SON'S BIRTHDAY LAMBO THEME. THEY CHARGED $120 REASONED THAT CAR PRINITING COST MORE. THE CAKE WAS DELAYED FROM THEM GIVEN US LAST MINTUEA.BUT WHEN I CHECKED CAKE THE CAKE PRINT MISSING. I WENT TO SHOP PERSONALLY 2 TIMES . THE ATTENDEE EXCUSE BOSS IS NOT HERE, WILL CALL YOU, NOT AUTHORISED TO REFUND THIS AND THAT. VERY BAD CUSTOMER SERVICE & RUINS MY SON'S BITTHDAY CELEBARTAIONS.-10

Bought Pavlova dessert today 28/01/23. Geee $24 & the size is half of what it was a year ago!Small & flat!! Hardly any meringue there. Not happy! Asked shop assistant why is so small, he replied it is like that now.Huge rip off!!

The recipe for cheesecakes have changed and now they are now inedible for me personally.The cheesecakes taste like cinnamon. Either the base or the cakes themselves. Gross.Go to costco and buy a better tasting cheesecake.

Ordered 2 cakes, one for my daughter and the other for my husband. The cakes were amazing, super fresh and enjoyed by everyone. Would definitely recommend

I Brought a Full Carrot Cake from Here,Presented it at a Friend's Daughter 19th,Walked over to Cake box and there was Only One Slice taken from Cheese cake Shop Box,I thought this is Odd,it the Cake at $36:95 was Plain AWFUL put a Downer on Birthday.

Needed a cake in a rush. The staff were helpful and knowledgeable. They offered ways to make the cake special at an affordable cost. Easy, hassle-free cake shopping experience.

The lady at this shop make fool to people the cake we order and cake we receive can see in attached photo.Customer service is very bad they is just rip off the people.I am order cake on my daughter's birthday design was roses on bottom cake on and on top with unicorn design she charged huge amount of money $190 she said we had 15 year's experienced cake decorator so decorator charged more ,we agree about it then she made this cake just unicorn on top cake and bottom 1 plane and taste was not gud too, they quietly just delivered at restaurant either not showed us cake the guys who delivered just hide the cake and now they are not picking the phn. When we went to shop they just make the story u they are very smart to rip off the people.The guy over there who said I am manager doesn't have customer service skills and decorator lady too how to talk with people very poor customer service. I will never recommend to anyone go there i think better to picup from somewhere else don't order from this shop.They spoiled my cake .