BlueCross Chelsea Manor

The most revolting experience. The staff abused my Grandparents till they passed away assisting my evil uncles in banning me from entering the property and neglecting my grandmothers wishes for me to sit with her while she was passing away. A nurse was rather aggressive during my Grandmothers passing my mother even witnessed this. I was threatened with police if I come near the place even though I had done nothing wrong and they hadnt witnessed any wrong doing of mine. They with held my gifts and cards & photos which I was advised were passed onto my grandparents & most definitely were not !! I found them stacked up in a box hidden in the office !!! Nothing had been passed onto them!! My Grandmother used to ask for me & they wouldnt let her talk or have anything to do with me. I was the closest to my Grandmother & Grandfather! They put him in a corner .. all of a sudden I was banned from seeing them and I did nothing wrong ! This has destroyed me emotionally all this !! Do not trust this facility!! They are abusers and liars !

Comes with a good reputation

Looks good from the outside.

Great staff, who look after my mum.

Lovely facility. Caring staff

My grandma has been living here for a long time and it has to be 1 of the best aged care facilities in the state, if not the country.

A very nice relaxed and friendly aged care facility. We found the staff most attentive and the rooms spacious and well lit. It has a hotel like quality and feel and all the residents appear happy and well cared for.