Woolys Wheels

This bike shop is one of the few beautiful bike shops in Sydney that has high end cycling gear but not attitude. The layout of the shop is inviting and calm without the “rushed” feeling of other bike shops. They’ve also been around for 43 years so that says something. My fav local bike shop in Sydney.

I have shopped here twice. Served by different staff both times. Being customer at Wooly’s Wheels felt like a major inconvenience to the staff. They did not seem interested in serving me or providing me with any information about products. Pretty disappointing.

As a woman cyclist who visit bike shops more than nail salons, I’ve been to many snooty, intimidating ones until I went to Wooly’s. The staff were some super friendly and chilled dudes with beard who are passionate about building bikes. They are also great listeners to what customer want. I end up getting a Diverge from Kris, who was very helpful in giving advice and choosing saddle and tyres to increase comfort and safety. I was thrilled to see how good it looked at the end and even happier to know that now my bikes have a place that will take good care of them. Thanks Woolys! Look forward to espresso with sparkling water.

A fantastic bike shop with a great range of bikes and accessories. My son lost his bike at uni and we searched high and low all over Sydney for a Giant Talon bike. We got one here at Woolys Wheels and the staff were friendly and helpful. A few months later , my son broke the chain while riding and we brought it back to get it fixed. They took care of issue promptly. So happy we found this shop.Don’t waste yr time going elsewhere.

Best bike store in Sydney! Great helpful staff, great service (bike felt brand new!), and great gear.

Finally, a bike store that also understands customer service! Absolutely fantastic all-round experience with my recent service. Staff could not have been more friendly, courteous and helpful. If I could give 6 stars I would.

Was served by Ksystof & was impressed with the entire experienceInitial enquiry made by me via email, quick response with detailed information that encouraged me to come in for a fitting and to test ride the bikesCame in next day and purchased on the spot after testing 2 bikes, great information & I felt comfortable & confident with the whole process and the decision I made on the bike chosenGreat price for the bike and accessories. All round 5 star experience

Love having Woolys Wheels down the road from me. The team are always so helpful with any bike issues I’ve had but also provide excellent servicing. Also decent range of clothing and supplies so I usually don’t need to go anywhere else! Highly recommend.

Outstanding customer service that goes above and beyond. The team at Woolys Wheels always go out of their way to look after me whether its a quick adjustment or something more.My advice to people is. Put the effort in and build a relationship with your bike store.Thanks WW Team for the recent assistance with new tech - Love your work!