Budget Car & Truck Rental Pakenham

I'm very happy about my first truck rental experience with Budget Pakenham.2 team members were friendly and vehicle pickup that was booked via web was smooth.The female agent explained all the details that are important for a first time truck renter and they were very helpful. She was very cheerful and her friendly demeanor took the stress out of me.They provided me a very new (830km on the odo) truck and it was excellent. In appreciation of their best service I returned the truck fully cleaned and the deck broon-swept.

Great customer service and friendly staff highly recommend

Great place to rent cars trucks bus Great staff Great rates

Great service. Friendly staff. New feature, sent me email of photos of vehicle, sent me wrong vehicle. Well it is new feature. Only problem? I rented a truck, when my kids were sitting in cabin and pretending to drive, they found cigarettes in ash tray. It is a non smoking vehicle. Maybe it should have been cleaned first.

Busy little place but I guess it would be first thing in the morning. Staff member was efficient as she could be, it’s always helpful to have your license credit card and an emergency contact number ready to roll. Apparently some do not have easy access to all of these.The car was spotless and just what we needed. Easy enough to find and good exit points for leaving which is believe or not an issue with some car rental. Could ideally be closer to other places but is located near the train line if you need that

Jimmy was excellent to deal with. The truck was clean and modern. Very good experience.

Went to Pakenham Budget after being disappointed by a rival this morning 18/3/21. Greeted warmly by a lovely young lady who was most helpful, was soon speaking to the manager Chris who sorted out the details and pricing. Only wanted van for a short period of time and price was reasonable. May have been lucky that they had the size van I wanted/needed but it was all sorted out in short order. Returned and left in short turn around. Couldn't be any more happy with the service I received today from Chris and staff. Will bear them in mind should I ever need a van/truck again. Thanks.

Thanks Jimmy for a very good few months, your service was fantastic mate, if you need to rent a car/truck, go and see Jimmy in Pakenham!!P.S. The Stonic was amazing, so good on fuel!!

I found Budget of pakenham to be professional and reasonable ,the vehicle hired is reliable and when I picked it up, clean. I have no hesitation in recommending them.

hired a van for $183 for 24 hours, we picked it up a bit late so we didn’t even have it for 24 hours, but that’s all fine, we do what we need to do, and return it, they said aslong as it’s a full tank there won’t be any additional costs, so we filled it back up which put us out of picked another $35 so all up the van is costing $218, now they’ve over drawn out bank account $44.97, even though in the agreement it says we get 200kms now they say it’s only 100kms, absolute scam, so now we’ve paid $263 for a small van when i could have gone somewhere else and got a truck for $250, we were trying to keep the cost down & they’ve lied to our face and now charged up so much, not happy AT ALL and will never be going back :)