Regis Blackburn

Wanted to give some feedback regarding the closing off of the car park for some white balloon day and having to drop my client off at the central road and make her walk all the way down the driveway but the woman who answered the phone wanted me to make a formal complaint. Why would you block off the car park? Good luck if anyone needs an Ambulance today.

A very dear family friend was admitted to this place, initially for one month. Her daughter, who is a Registered Nurse, pulled her out of there after three weeks. Her mother also fell" whilst in the shower

This place is fantastic - its more like a hotel than an aged care home. The staff are lovely and treat my granny like a queen.She has been in Lake Park for three months now and whilst it was hard moving her there it was the best move for everyone - she now agrees.Granny likes the food the best and has even gained weight since moving in - their chef is great and cooks everything inc cookies from scratch.Thanks Lake Park you have taken a great weight off our our shoulders.

I would not recommend Regis Lake Park. I have decided to go ahead with this review after the recent news coverage of Regis lake park after a gastro outbreak.We had a family member in Regis for 3.5 years, this review is based on our experience.We became quite friendly with a handful of the on floor workers (Personal Care Attendants) and found that staff are forced/demanded to come in to work even while unwell, with flu symptoms - despite Regis having a policy that no one enter with flu symptoms for the safety of residents (posted on the front door!).Despite the strict regulations for Aged Care workers, there was too much corner cutting, and the way some staff spoke to the residents was really just unacceptable,The staff at the reception desk are rude, and constantly talking down to other staff members, mainly to the carers. They are short and sharp with staff and residents, in front of visitors, which creates a negative atmosphere. Management really need to stomp this out, asap.My mother is no longer in a Regis facility.- Ann H""

ManagermentWith very unprofessional and they conduct was terrible they should be closedown they could not manage the person who was in the home so that keeps it in him to the hospital which was a waste of time and effort but kept insisting I tried to stop it because there was nothing medically wrong with my friend they just could not handle him so keep sending him to the hospital I ended up pulling my friend out of Regis Blackburn because the staff and management are disgusting unprofessional and not be operating a age care facility I wouldn’t put any old and frail person at Regis Blackburn

Eight years ago we realised we were no longer able to care for mum. She had multiple health issues, was no longer able to walk or transfer herself from bed to chair or toilet and she was experiencing a lot of pain. After a depressing search, we were delighted to find Regis Blackburn sweet smelling, clean, bright and spacious. Mum has enjoyed the many activities available and particularly the numerous special events such as toddler group visits, 4 year old preschool sessions, dance groups, musical events and excursions. The staff have been marvellous, managing mum's ever worsening dementia which has been a sad decline and the lifestyle staff arranged for her to have her own baby (doll), complete with bassinet. Now, her emotional state has greatly improved after being given the responsibility of caring and loving her baby.

Great place, beautiful grounds , great staff, fantastic music and speciality celebrations!Wonderful hair salon and stylists!

Don't be fooled by the polished brass and glass that is gleaning from the front with endless staff always cleaning it. If you put your parent in here, they won't live long. Unless that is what you want. I know my parent suffered terribly here. The food was terrible, the staff did their best and to put it bluntly, management just don't care. It is all about making money and now my parent has been moved out to another facility, this is why I decided to write this review. My parent is now enjoying, kindness, consideration, activities and warm and caring staff. That is why I now know the difference, and need to warn others. Keep looking, don't leave your loved one here. She developed pneumonia there and the staff just kept her lieing flat. Just read other comments and the negative one's are true. Reception! they are just so rude. By the way and they didn't know it, but I work in a position where I recommend Aged Care to others in a Govt. job. I do hope I have cost Regis a lot of money as I tell the everyone truth.

I went to an event on Friday as a stall holder at Regis Aged Care, Blackburn. I met so many lovely residents and every single one was so very happy to reside in such a lovely, warm, fun environment! The staff are so attentive and make the residents feel so comfortable, not to mention lovely to me! I even rang my mum to tell her that she should move our Nan to Regis Blackburn! 5 stars & very impressed.

A close family friend needed care and we were requested by overseas family members if we could follow this through for them. We toured 5 facilities of which Regis Blackburn was the only one to ensure they could adequately care for him rather than just focusing on the financials. As such we chose Regis Blackburn and in the 18 months he has been a resident he has received the highest level of care. We would have no hesitation in recommending Regis Blackburn and in fact if you want to save yourselves hours of wasted time, go straight to Regis Blackburn the staff are fabulous and very caring.