Fair Beauty

The first time I visited the salon a Lebanese lady did my eyebrows she listened to me, took her time and was extremely professional. The second time I went an Indian lady did my eyebrows. I was informing her of what I was after and she did not listen to me. I apologised for having some leftover makeup on, she said she would remove it but didn’t. I thought she would apply wax and immediately remove it with a strip (the normal process I’m use to). However, she did not. The lady proceeded to put the wax on all of my right then left eyebrow. The wax was not hot but it was left on my eyebrow for way too long, meaning when she finally removed the wax with the strip it was painful. She did not apply any moisturiser at the end. I’m disappointed at the rushed service I received, the lack of listening to the customer and the burnt right eyebrow I have.

2 Days ago I had gone to fair beauty to get an eyebrow wax job as I was recommended by a friend. I will never be coming back here as when I got them waxed it felt as though the lady had waxed over the same spots 3 times causing her to rip my skin and leave scarring and scabbing. Not only that but I have naturally thick browns and she has made them really thin and left patches. When letting the manager know the same day what had happened I was not compensated for the beautician butchering my eyebrows. Don't go here!.

Today Fair Beauty staff took money to the amount of $230 from two girls aged 12 and 14 yrs. They then applied ridiculously long, thick, atrocious and gaudy lash extensions to both minors.These 2 minors were not asked their age, they were not accompanied by a parent or legal guardian. They were not asked if they had parental consent. Nor were they given a consent form.When seeing for the first time the lashes that were applied to my child’s eyes a couple of hours later I was extremely shocked and horrified that this inappropriate procedure was performed on a child.I immediately took my child back into Fair Beauty. I asked staff if they could remove the lashes straight away and they flat out told me no! They also said that if they tried to remove the lashes all the real lashes that she has would fall out.I then asked if they had asked the ages of the girls and if they use consent forms. Again I was told no.When asking for a refund of my child’s $130.00 I received another belligerent NO from the staff member.When trying to resolve this matter and talking with 3 different staff members I was met with hostility and refusal to acknowledge any wrong doing. I did not receive an apology and was not offered any support or suggestions of how to remove the lashes.This business was extremely negligent in their practices, they did not act in the best interest of the customer and did not fulfil any sort of duty of care. They should not be taking money from children and performing any of these immediate - non reversible procedures.

I have been going to Fair Beauty, on and off for many years to have my eyebrows tinted. On this occasion I went to pay and was told by the receptionist( possibly the owner), that I also had an eyebrow wax. I was astounded that when I said I only had a tint, the woman tried to correct me and said “your brows are a little bit red there.!” She was inferring that I had my eyebrows waxed when I knew that I hadn’t. I felt that she thought I was lying to get out of paying an extra $10! I felt really embarrassed.Then the beautician came out and told the woman that she wrote the wrong item on the slip of paper, and that I only had a tint. The receptionist did not apologise. I said “I think I would know if I’d had my eyebrows waxed or not.” Needless to say, I won’t be giving this shop my business anymore.

Went in today and got an underarm wax. It was the most painful wax experience I’ve ever had and I’ve been getting my underarms waxed for 2+ years. The wax was far too hot burned when she placed it on my skin. She also plucked some hair but it felt like she was pinching my skin rather than the hair and when I looked in the mirror there was blood spots everywhere. It hurts to put my arms by my sides now. Really unimpressed with the products, technique and service.

I have always had a good experience with the girls there but this time I got a reaction on my cheeks where the lady threading my eyebrows was resting her hand I have a white patch and reaction there only. So I asked her if she uses a face cream called fair and lovely coz I got a reaction on my face from her hands resting there ( I had a similar reaction when I used it many years ago). I wasn’t trying to make a big deal coz it was not her fault and what she uses works for her but I got a reaction. I was met by a bombardment from her and various staff members that she did nothing and she uses nothing but soap. This was taken out of proportion as I was merely enquiring coz I got the reaction I know it’s not her fault but the reaction from the main staff and others was very unprofessional and uncalled for. A simple answer that was told to me in a kindly manner would have been sufficient.

I went to do eye lashes extension and threading. I am so sorry to say that I did not like the service at all the one who did my eye lashes extension, its very painful. The quality and texture of the eye lashes are not very good, its like shinny due to which the lashes looks like more plastic and fake. I highly don’t recommend to do eye lashes extension in fair beauty.

I recently took my 3yo daughter to get her ears pierced. Anita did both ears at the same time, was very lovely to my daughter and made it an extremely quick experience. Would recommend Fair Beauty for toddler ear piercing.

Recently had a lashlift that went totally wrong, and I went to these ladies in Fair Beauty, they undone it and my lashes are back to normal! Thanks ladies for the great help!.. was pricy yet i was desperate; so thankful really!

Got a lash lift and tint here after searching for somewhere to go and got recommended by my sister, Suzy was so comforting and sweet. My lashes look amazing and was even complimented by other customers. Will definitely go back :)