CityLibraries Aitkenvale

Lots of fun for all ages. Study areas. Play area for kids. Laptops. Comfortable chairs around the place. Cool air-conditioning. DVDs to borrow. Music to borrow. There is even a library of things to borrow. There is also an ebook app called borrowbox. The council has done as awesome job with Townsville Libraries.

Staff more than helpful and friendly.

Great service but there was one time when there was a security guard there who was asking to check into this Queensland app when you didn't need to he was quite rude I'm glad he wasn't there this time

Beautiful librarian, very helpful.Spacious, clean facility.

Enjoyed good aussie movie, sound was a bit low at start

Always friendly and helpful staff.... It just would be that little bit better if when the school kids are there, that the noise level was kept in check

(We went for Baby Rhyme Time)The hosts were lovely and the rhyme environment was good too. The music wasn't too loud and didn't startle Bub, and quiet screams" were encouraged for the row your boat rhyme. Everyone was included and the actions were explained for each rhyme.The only downside was the changing room/baby bathroom. There is a fold out change table but no bench to put the nappy bag on or get anything ready

love to visit, enjoy a browse throughthis library but it's easily accessible,staff are friendly and a great layout.

There was one really rude staff member there but the other staff members were really lovely and helpful

It's been 3 years since I last visited the library, I tried to check my books out but there was an issue with my card. When I went to seek help the staff ignored me, I stood in the cue for 10+ mins while the librarian and customer in front of me laughed and talked about Haircare, my children were restless and I didn't have all the time in the world, the librarian didn't say how long she'd be or call for assistance, she'd just look at me and continue to chat. More customers joined the cue and asked where the staff where at this point I put my books down and walked out. My kids were looking forward to reading new books and spent a longtime choosing them and were very disappointed. I won't be returning to this library if the staff are that unprofessional.