bp

not actually open 24 hours. randomly closed. all lights on.

The manager Bobby is very helpful. It is one of the best fuel stations that I have been to. The customer service is great and I it’s is just amazing how nicely they treat everyone who enters.Great experience

Bad customer serviceFrom last 6 months toilet of this place is out of order.Dont know how much more time they gonna take to fix this.

Car wash frequently out of order. Maybe the supplier / manufacturer should install something more more reliable ?

Terrible car wash!! Over priced, I paid for the $15 basic wash which said it included shampoo which it didn’t. It was just water sprayed on my car and the rubber things brushing it off - rip off! Shame it’s the only drive through car wash in the area ☹️ don’t go here lol

Very rude employer name Raveen.Using phone all the time and even don't open the door for customers waiting outside.

I’ve never had an issue with the car wash or anything else at this BP. But took a detour to get my car washed this morning. Arrived and multiple cones were up blocking the entrance to the car wash. ☹️ I gave 4 stars because, you would think that in the year 2022 BP would have some technological way to communicate and notify its customers of the unavailability of the service they advertise for at this particular BP station. Especially when petrol is so $$$. Some sort of notification or communication would have saved me the detour and wasted fuel. #nothappy

I went here to get petrol yesterday afternoon and was unable to pay for my petrol using ghe Google Pay app on my phone. I tried numerous times but their machine could not process the transaction. I then had to go to my car to get my physical card which the machine was able to recognise for the google pay transfer to go through. Throughout this the heavier set staff member was extremely rude and condesending, rather then apologise for the machine not working as it should he treated me like I had no money in my account and was deliberately trying to leave without paying for my petrol. When I suggested to him to get the machine fixed so as not to waste my time he responded that I should get my phone fixed despite me being able to use my Google Pay app at every other location in Melbourne. For someone employed in a customer service role he displayed very poor customer service skills and did not offer an apology for a piece of machinery not functioning as it should through no fault of my own. I would suggest management review the incident and the staff member in question so this does not occur again.

I went to wash the car and I was verbally assaulted in an absurd way by a man, I think he is the owner and he yell me I should not have entered to wash the car saying that he had put cones. there were cones on either side of the driveway that did not indicate that the wash was closed, in fact, there were no signs. this man came out and came towards me in a dangerous way, insulting me and sending me to f ... off, I replied that he was rude and that the signs were not there but he became very aggressive that I was afraid. This person is dangerous to the community approaching the petrol station. I have decided to report this man for violence and verbal abuse.

Car wash is only on maybe 1 out of every 8 times I have gone with the same lame excuse “not working today”, seems the staff are too lazy to have it on or if it is actually broken this often then some much needed major repairs need to be done.