Vodafone Balmain

James and his team are absolute legends who go above and beyond to help their customers. I was lucky enough to find James about 15 years ago and have been so thankful for the support not only for my personal phones over the years but also for my business. If you ever need help with a phone or a plan don’t go anywhere else!

Amazing service from these guys. Service orientated and highly knowledgeable. James the owner is always attentive and remembers you and what works for you. Phones you can buy anywhere but help setting them up you cannot. Nice one lads.

Has Always, if here for a quick visit (after 3yrs) or arriving/returning, if it can be done, James and the Team will make it happen, even if it seems impossible…!!! But if they are not able to help it really not possible or they will escalate… thanks as always James

James and his team are the epitome of client service excellence. I have never experienced such genuine, consistent, capable and attentive responsiveness. Their knowledge and efficiency are also second to none. James even provided assistance when I was having trouble shooting technical issues outside of my mobile phone plan with Vodafone. I cannot rate James and his team highly enough. If you live in Balmain there is nowhere else you should go for telecoms support, service and plans.

5 + + stars!I would like to sincerely thank James at fonelife for his exemplary customer service.My daughter had her mobile phone stolen on her second day of a European holiday. As she originally purchased her phone at fonelife, I rang James to enquire about organising an urgent replacement sim and then followed up with a visit to his shop. James could not have been more helpful. He took a great deal of time to assist me and was very patient with all my questions.At such a stressful time, I was so grateful to have James sort the situation for us so willingly and efficiently. I could not recommend James and fonelilfe highly enough.

HUGE thank you to James - He was definitely this mum’s superhero this morning. His customer service skills are incredible; and he beautifully handled a busy store (very hot, multiple customers, and phone ringing off the hook) - making sure that everyone received a salutation. Let’s be real…no one really looks forward to a trip to the mobile store….James makes it fun and more than bearable. Keep delivering “+1 customer service,” well done and thank you!

Jake has been an absolute pleasure to deal with. Nothing is ever too much for him and has gone above and beyond. James is also a pleasure. Great service all around. Thanks team!

James and his team are incredible. They always look after their clientele and they have never ever not been able to fix a problem I have. They are great and always open to helping and getting me the best deals. Highly recommend their customer service and services! Best in the area x

Amazing service. James and his staff always do what they can to help out and make sure we are all sorted and happy before leaving. Will go here before any other phone store.