central west air

I called this business because they had good reviews! I live at Carcoar 50 km out of Bathurst, My Aircon draining pipe was missing and all the water from it was going under the house. ROB REFUSED TO DO IT FIRST TIME BECAUSE IT WAS RAINING HE DID NOT WANT TO GET WET. SECOND TIME SENT AN APPRENTICE wearing a pair of thongs, Who put the pipe UNDER THE DECKING SO THE WATER STILL WAS RUNNING UNDER THE HOUSE. I asked him not to do it but he did not listen . He did not silicon the pipe in properly so the unit was leaking the same as before. THEN WHEN I WAS NOT HAPPY ROB TOLD ME THAT I AM KIDDING MY SELF IF I THINK SOMEONE WOULD COME OUT AND DO THIS FOR 200 BUCKS! SO HE HANG UP ON ME! THANX ROB I WORK 6 HOURS FOR 200 BUCKS AND I AM NOT AN APPRENTICE!!! Next day I rang their office and a lady employee was screaming at me that if I did not like the job the apprentice done go somewhere else.!! I would only recommend them to Fair trading!

They installed ducted air conditioning in our house. Put the tubing over the manhole for the roof. We now have no access to the roof because of this error. When I asked them to fix it I was told too bad, and I would just have to get another manhole put somewhere else in the house. When I told the owner that it was the installer's fault, he hung up on me. I rang straight back (twice) each time the phone rang but was never answered. We have no access into the roof cavity because of their error that they will not fix. If I knew what they were like, I would never have bothered with this business. Save yourself the agony go somewhere else.