Victory Curtains and Blinds

Victory Curtains and Blinds have been the worst company I have had to deal with.It all started with curtains they installed having loose theads which were very visible. The fabric Victory used was faulty as there were also thread runners and holes all over the curtains they installed.When I finally got through to them after trying several times to make contact, I explained the curtains were still under warranty and I would like a refund as that was my consumer rights. Victory didn't comply and said the holes and loose threads that were appearing on the curtain fabric was wear and tear. Even though the curtains were under 5 yrs old.Victory is very hard to deal with and they do not value their customers nor do they honour the warranty on their products.Yet again, they have lost another customer. I won't be using their services again.Beats me how they are still in business after reading these reviews.

White Gloves and Power ToolsI can thoroughly recommend Mick and Brandon as blind and curtain fitters. This team of two were highly organized and clearly experts in their job. They prepared by laying everything out in order before commencing hanging and carried all the necessary tools on and with them. When encountering a problem neither of them shied away but instead began exploring solutions and found them. They were very careful and clean within the hanging environment and wore white gloves when handling the blinds and curtains. Great teamwork boys !! In fact, it was marvel-ous!!

Michael and Brandon fitted my blinds today and my curtains. Brilliant job. Thanks to Camron the new manager. Victory Blinds is running the way it should. Give them a call you won't be sorry. Plus very friendly people. Like I wrote. New manager. So now everything is done right. ✔️

Josh was my contact from quote to install and he was friendly, professional and nothing I asked was ever a problem. He was proactive with his suggestions and really understood my vision. It was reassuring to have one person who could do it all! Victory Blinds have a very satisfied customer here.

We just had Scott fit our beautiful new shutters. He was prompt , friendly , polite and cleaned up as he went. Hardly knew he was here. Extremely happy with my shutters. Very pleased with this team member from VB. Thank you Scott.

We found Mick and Brandon to be friendly, reliable, with good workmanship. Excellent communication too. Would recommend their services to anyone!

Mike and Brandon were so professional and polite, neat and tidy. Very happy with the new verticals and sheers. Highly recommended

Had kitchen shutters and bedroom curtain fitted by Jordan. He worked professionally and cleaned up beautifully. Such a pleasure to have a friendly and efficient person taking the trouble to do everything perfectly. Thank you , Jordan it was a pleasure to have you in our home. Loretta Carroll.

I don’t write negative comments about anyone online but my experience with Victory has been awful. I ordered a pelmet to be installed in February. It’s now June and I still don’t have it. The first time I had the installation booked I waited around and at the end of the day was told it wasn’t happening. I was told the car had broken down the day before but for some reason they weren’t able to tell me until I had wasted my whole day. The second time the installation was booked I called in the morning to make sure it would happen and was told that it would. By 3pm I’d not heard from them and called back again only to be told it would not be happening. No excuse given this time. 2 whole work days wasted. I wrote to them and told them i wanted to make a complaint and was told someone would get back to me “ASAP”. That was 2 weeks ago and no call, so here I am. I’ve never been treated so poorly by a service in my life.