Rookwood General Cemetery

Clean and safe parking. Coffee shops and flowers store available on site.

A million souls are buried in Rookwood - it needs a proper Google Maps directory and more signage! Many times we and/or others get lost trying to find a funeral we are attending - it is a very traumatic experience. I am thinking the State government should subsidise a Google Maps Directory that takes you to every section and every road in Rookwood. If you agree, please write your own review saying so.

Rookwood has such beautiful well kept grounds as well as beautiful chapels. Rookwood is full of history and a great place for a peaceful walk.

Most horrible experience ever you pay a fortune to have your loved one buried there and they don't care I literally had to contact them and have them clean of my mother's grave because it was covered in rubbish I have spent almost 12 months attempting to 1st get my mother buried there with her mother then after jumping through all them hoops I am still to this day months later having to try And beg to get my mother's name put on the headstone even though I paid for it months ago and no matter what I do with this organisation it seems they don't know what they are doing 90% of the time they can't answer your questions because it is a different part of the organisation They want you to pay a fortune and then shut up I was treated So horribly like I was a demon or something when I complained about the state of my mother's grave they have no compassion understanding or anything they are emotionalist Horrible humans other people who have left 5 star reviews the management because the new management is horrible The rest Yet of our family refuses to be buried in that graveyard because of all this There is much more issues I have faced with this organisation but I do not have enough room in this to put it 100% the worst experience I've had in my life I have lost my mother and instead of being able to just grieve her I'm still having to deal with the burial arrangements I have never faced a more horrible experience in my life and it shows the lack of compassion And I feel it is extremely disrespectful to my mother and my family

There are a few things you don't want to happen at the funeral grounds/crematorium while you're grieving the loss of your Mother:1. No one calls to inform you that your Mother's ashes are ready for collection. When the funeral director calls Rookwood to follow up, they are told that a letter was sent informing that the ashes are ready. However, they lied as no such letter ever arrives. Additionally, they have your email and mobile and could have easily emailed, called or SMS'd but did not bother to do so.2. When you go to collect your mother's ashes, no condolences are given from any of the three staff at reception, instead it feels like you are there to pick up a Coles online shopping order. They have been desensitised and there is no personal touch or caring nature you would like or expect at such a difficult time.3. The audio-visual guy, John L, cuts off the photo montage presentation you spent hours lovingly putting together to honour and remember your Mother, because he doesn't have the sense to check how long the file is in advance.4. The same AV guy, John L, replays the hymn from the beginning instead of ending the song file. Again, because he doesn't have the sense to check how long the file is and when it should end.

Very quiet, wet today and muddy. A lot of cracks in cement on pathways, criminals have damaged alot of crosses and tombstones. God bless the departed.

My Grandmother's ashes was burried here in Rookwood Cemetry Exceptional service done with detail n pride Special Thanks to Team members Leona, Grant Skinner , Michelle n Adian (I hope i got your name spelling right) and the guy who placed the ashes in the plot ( sorry forgot to ask for your name ) he did it slowly asked if it was placed in the middle need any adjustments then gave us time to do our Ceremony.The All Souls Chapel is a peaceful venue to hold a Funerals lots of parking available so no need to worry disability n toilet facilities available too. Their bookings office is just around the cornerRest in Peace done magnificently with comfort n style ! Amen

Visited here,good place, actually so good people are dying to come here!! Can't believe it,

This place definitely NEEDs to start offering electric scooter and Segway hire, maybe even golf caddy hire. Spending the day exploring here will KILL your legs and joints. It takes like an hour to walk from 1 side to the other. I am begging for the owners to start offering e-scooter hire so visitors can explore more. It's also more enjoyable than walking. Anyways, here's some pics.

Disgraceful service, they forgot to open the Mausoleum doors on Xmas day. Lots of people waiting outside not being able to pray for their relatives. No emergency number available either.