Flight Centre Parkmore

Called them and asked to speak to someone to book a ticket. They said they were very busy and needed to book an appointment. Booked an appointment for the following day, guess what? No one called me back even after 4 days. Great service.

Lots of promise to send through cruise links and flight options for Europe. Unfortunately Michelle did not deliver a single email. Even followed it up with an email to her, which included some flights I had found via Air France website as a suggestion- no acknowledgement. We ended up booking the flights ourselves and the cruise via the online consultant at Flight Centre.

We went here with optimism. heard all the sales talk.........left there OK, but something just bugged me about the experience. She promised the works, with emails duly sent within a few hours. BUT............Jack S. was sent. All excuses, and lies I only received emails after I contacted her. The so called rep" was named Michelle............do not deal with her.......ever. I hate to criticise as I am aware we all make mistakes

I had to attend the centre as I had a gift card although I had resolution never to use flight centre again due to bad experiences. Between my contact with agent Jessica I had to make a short call to confirm something for the flight and the agent was getting upset and pushing me away because someone was waiting behind me. I did not leave my seat as I knew I am not going to take more than few seconds and my time is also important. After confirmation of flight I only asked the agent how come the price is cheaper online is it agent fee or something and while the answer could only be a yes or no, she starts at me saying irrelevant things which makes no sense. I could not deal with such a person and said good bye and left. Jessica needs a lesson on ethics and service

Really bad experience in the store. Went in to buy some business class tickets overseas, really special trip for myself and my grandfather, would normally have booked myself but I needed a connecting flight after the trip so thought id speak to a professional. They were super busy, happy to wait the 15 minutes, but when we finally gotten to speak to someone it was nothing but inconvenience and what you want is impossible. I just went home and booked it for cheaper than her quote anyway direct through the airline. If you're going to try and gouge me 8k for airline tickets, at least do it with a smile

I was served by Michelle and was on a very tight budget with limited options. She was AMAZING!!! She searched and searched again and found me the airline I wanted, on the day I wanted in my price range. NOT easy. Another flight centre said what I wanted was not possible. Michelle also gave me a charm to keep me safe when travelling as I'm a nervous flyer and just went above and beyond. I would recommend her 100%. She made me feel like family. If you need to book a flight, she will make it happen for you. Thanks Michelle! I got here safe and sound :)

Tried to ring parkmore 2.45pm wednesday, after 5 mins of recorded messages, it told me via robot, to come into store !I only had a question. Very very poor result.

Michelle is absolutely gorgeous legend. She looked after my daughter,who has terrible anxiety.She gave plenty of options and got the best deal to my daughter for England. She even recommended bus tours for Europe. Absolutely priceless flight centre asset.

Very poor service. Had to call many times before someone (at another Flight Centre place) picked up the phone to inform me that I had better go into the shop in person to make an appointment to ask my questions about booking a trip overseas. When I went into the shop I waited 20 mins before someone even asked what I needed. They were busy with customers so I called the phone number on the wall I was instructed to call but when the travel agent asked what I wanted I basically got told off for being responsible for the call that is bouncing around from phone to phone while they're busy" Never going back to that one. Shocking unaustralian experience!"