Cessnock Waste Management Centre

I've been to a few waste management centres in my time but Cessnock excelled! Clean, tidy, well organised, good roads, great gardens - rather like a resort really!!

Previously had a horrible experience here with grumpy old men that swore at me a lot for making a wrong turn and taking too long. This time had a lovely lady at the front booth who was very helpful and a nice younger man on the way out. Such an improvement!

It was good the man on the was very helpful

Great friendly and helpful staff. Well laid out with planned drop off zones. Can drop off just about everything, except furniture, which can be dropped off behind the Salvation Army store in the main street of Cessnock.

It is a very clean, well thought out and managed facility, with recycling available for glass, metals, etc. For the first time user, the road system to the dump areas, can take a while to learn. The user doesn't need to access the general waste pit area at all.

Staff were awesome. Friendly and helpful.Well set out .

Friendly staffs. Waste management is open on weekends very handy for people like us work full-time during the weekdays.

Just had a clean out at home and took a trip to our local 'friendly ' dump. Stopped at the weigh bridge upon entry. The 'gentleman ' that greeted me was sharp,rude and condescending. Moving on to the metal drop off was a contrast. The gentleman there was courteous, energetic and friendly. Last stop - household waste. The supervisor there did nothing but drink water and lean on a skip bin. This is what my hard earned tax dollars are paying for??? To top it off, upon leaving , the 'gentleman ' at the toll booth was too busy talking to his colleague that he didn't even acknowledge that I was there. Then,because I was a few kilos over the voucher limit I had to pay extra. I feel that they all should attend a customer service course and pay for it themselves. Or get some tips from the metal man.

Welcoming staff at the weigh bridge, confirmed my ID then given instructions on where to dump. Man at the dump site very good guided us in & ensured we had the correct PPE before we unloaded. Good friendly & professional approach & dumping point very clean & tidy.