Ecoflo Wastewater Management

Very good service from Steve and the team at Ecoflo in Banyo. We needed some replacement parts for our very old original Sunmar composting toilets and they were able to provide us what we needed, and more, at great prices. We turned up first thing in the morning and we were greeted promptly and politely. We were shown our needed items while taken through their manufacturing warehouse so we could see exactly what we were dealing with. Steve was super helpful in getting hands on with us and literally putting together all the bits and pieces we needed, and also in the office where the sale was made. Could not thank him enough for his help getting us back up and running with our business!

We bought an Nature Loo 850 for our country block, and it has been exactly what we needed. Mum and teenage daughter have no issues with it, it has worked exactly as we hoped, was easy to install, and operates odour free. Couldn't be happier with the good design, and quality components.

Really haven't had a good run with this lot. Inaccurate set up manual with the Excelet 4 we purchased in October which made set up a drama. The toilet seat flap that separates the chamber from the seat has not worked properly since installation and when I rang them to complain about it a guy was going to ring back in an hour that was 4 days ago. Also, the most recent chamber we purchased had no drill holes for urine diverter housing or lid. Lucky we are a bit handy to sort out these things, however - we still have a lid that is below par. And no call back. Admittedly they only took over this business in September'ish - so a bit of slack given. Still Customer service is customer service.

Great customer service.Nature Loo toilet odourless and working well