Cincotta Discount Chemist Auburn

New pharmacist Jamal is terrible. His word is over the doctors apparently. Profiled me on several occasions and didn’t fill out my script.

Cincotta has always been a favourite pharmacy of mine. It is bigger than the other chemists in Auburn, meaning there are more items for any medical concern. The staff are always friendly, unlike some other places.The aisles are always tidy. Properly labelled with signs clearly stating what is where.Even when busy, they process prescriptions as quickly as possible, with seating for the elderly and disabled on case of a long wait.They have a vaccine area requiring booking, and we can do blood tests here too.It is a very fine place, and takes any medical situation seriously.

We were there today for our baby Ear Piercing. The piercing staffs were very kind and friendly. They knew what they’re doing. They’re really best at their job. Highly recommend for any Kids ear piercing at this place. Thank you for the Wonderful Service!!!

Overpriced Covid-19 Rapid Antigen Test kits. I was charged $50 today for purchasing 2 RAT kits which normally would retail for around $14-15 per kit. The pharmacy has clearly broken up the kits from a bigger pack and selling single kits in a zip-lock bag. When I asked the cashier how they can overcharge and take advantage of the current Covid situation, she simply dismissed it and said they have the right to charge this price due to high demand. I tried to reach out to the manager but was told to leave a review online. This is extremely horrible experience and I have already lodged complaint with ACCC for price gouging. Given my experience I have no hope they will act responsibly and stop taking advantage, but hope this feedback will alert other people before using Cincotta Chemist.

Not a community pharmacy!The last few times I’ve had to come here the pharmacist, Jamal is SO dismissive and just replies ‘No’ with no suggestions or alternatives.Terrible customer service

I came here to get my Covid-19 booster shot and they did it for me straight away, on the spot. Even though it was a busy Saturday morning. I did not even have a booking. They are very quick and efficient. Thank you Jamal for being so kind and caring. He is very gentle too. I didn't hardly feel it at all. :-)

Never ever go to this place for ear piercing! Their machines don’t work, and my 3 years old had such a terrible experience of getting her ears pierced in 3 attempts! On complaining the lady was adamant that it is their fault keeping those faulty machines in the practice, it was truly a horror experience, never ever choose them for piercing❌

I want to come to vaccinate today. The doctor I saw was a man. Explain about believing but using dissatisfied emotions and tone, not good

The Chemist David Sun at Auburn Cincotta Chemist on 20/11/2022 at Auburn Rd branch has misplaced my health card. I waited almost an hour for a question on why the price of an identical item was such and on another occasion almost double. In the process they had verified my health card. They then could not locate it. For both these issues I was left waiting unattended whilst they served other people. I advised them and left. They promised they would call back but two days on no call no response what so ever. It is absolutely disgusting service. I called today before placing this review and still, the phone hung up on me twice. No one has called back.It is now the 25th Nov and I am still waiting for a call back.

That asian pharmacist the small girl is so rude and condescending I’ve seen her scream at people in person and on the phone and laughs at them it is absolutely disgusting.She has no customer service value’s she doesn’t smile it looks like she doesn’t even want to be there never greets her customers.If you don’t want to be a pharmacist who actually likes there job and wants to care for people then go home and find another job.It’s appalling to your business and what you stand for.No empathy, no humbleness, no care for your patients what’s so ever.There’s only 3 pharmacist that are nice and always care for there patients/customers.So yeah that small asian girl pharmacist needs to go and be fired asap but not that other girl who’s also asian she’s taller she’s always so optimistic and welcoming.