Victoria University: Footscray Park Campus

Absolutely disappointed on how they respond to students inquiries and so unbothered to fix the students issues. We have been trying to fix up a class which was enrolled incorrectly by a staff and been following up for ages and missing all the classes and when we call up all they do is put us on hold and hung up.

One star is only for the block mode and certain teachers that I have had across my three years at this university, I am studying a Bachelor of sports science and P.E, I was accessed into VU with an advanced standing obligation, at the start of 2022 I was informed that I would be 100% completed with my course at the end of 2022, however after some random VU system update, my grades have been changed to 67% complete. I called the uni two seperate times on their student helpline to clarify if I would be done by the end of 2022 and was confirmed of this being correct.It wasn't until LAST WEEK that another STUDENT informed me that I was given the wrong information, I had to wait 2 hours in my own time at VUQU in person to get clarification that I need to do another three units in 2023 to finish my bachelor.This is ridiculous, the organisation on the VU admin team is unprofessional and money greedy, I now have to re-plan my 2023 year thinking my studies would be completed, it is completely frustrating on this and to not be informed by VU in itself is poor.Block mode is great, but go elsewhere at least you will be informed of your current enrolments and what you need to do in order to complete your studies. Do Not Recommend VU

Worst and less organized university, i went there for an exchange program last semester and one of my grades was never uploaded. I called several times with no success at all either reaching my teacher or dor their staff that always said I had to wait amd “they will get back to me soon” which they never did.

When seeing itself it’s known it’s very old university

One of the worst university. No help, no reply to emails or calls. If you want to waste your time and peace of time, then you should join this university. I am literally going into depression and anxiety because of them. They don’t care about your emails or problems. For any query, one department keeps transferring you to another department. They don’t care about your efforts, money, time and hard work.

Looks like I dodged a bullet choosing not to go here. Right from the get go, the login details they gave me when I was given an offer didn’t work. 2 days later had that sorted out. And then the enrolment portal wouldn’t work for me. I called multiple people multiple times to get this fixed. I was told until IT responded nothing could be done. I even asked if I could go on campus and enrol in person and they told me not until IT responds. Weeks go by, and I give up. Then 1 business day before classes started, I got an email telling me I had been enrolled in all units, and straight away was invoiced. Found it really disgusting to be honest. Needless to say I unenrolled straight away. Not everyone applying to uni is fresh from high school with no responsibilities to work out before going to study. One day wasn’t enough time, nor should it be expected to be. I got a poor email ‘apology’ when I wrote in to explain the situation. Really disappointing experience

I am currently an International Student studying at Victoria University and I have never experienced such a frustrating service in my life! The management and student support are the worst I've ever seen. I have lodged my inquiry about fees multiple times and even after a couple of months of following up, the issue has yet not been resolved. They have some serious issues in their finance department where they make blunders with simple fee calculations and cannot resolve them even after multiple requests. Students don't have access to direct communications in any departments and you have to constantly go through student support desks which in my experience have been unhelpful, ineffective and disappointing.

I DODGED A BULLET. DO NOT GO TO THIS UNIVERSITY AND THE ADMISSIONS PROCESS IS OUTSOURCED TO INDIA. !!!!I NEVER READ THE REVIEWS.1) stop using INDIANS to screen students all over the world they dont know jack about what they are talking. I got the GTE checklist after i went through the GTE interview.2) Run a university with competent people dont outsource your admissions process to INDIA thats where you screw up.3) keep on asking documents and nothing is getting through4) my GTE interview the interviewer BHAWNA asked me when my financials was clearly provided and it has listed that my mother is funding my studies she went on ahead to ask WHY ISN'T YOUR FATHER FUNDING". Some hilarious stuff.5) when i wrote a complaint they quickly called and tried to sort the matter out."

If I could give less than 1 star, I would. I have been working with this University for about a year while sorting out my student visa. I was offered a 20% Scholarship for August intake, however, my visa was not approved in time so I had deferred to the October Intake. I was also offered a 20% Scholarship for the October Intake. Unfortunately, my visa didn't get approved until two and a half weeks after the October intake started. I had asked to study online while I waited for my visa to be approved and they said no, even though the classes were available online. Once my visa got approved, they told me it was too late to start and I had to defer to the next intake being, February 2023. I then received a new offer letter and they had reduced my scholarship to 10% coupled with an increase in tuition fees. I requested that they honour the scholarship that I was originally offered (twice) I was told that was not possible. I requested to speak to a member of senior staff directly to which they completely stopped replying to me, despite my repeated follow ups. It wasn't until I told them that I had put in a complaint with the Integrity office in late November that I was given a response and told that I had to wait 60 days to receive a response as per the Integrity Office Policy. Here we are at the end of January and I have still had zero movement. Completely unprofessional! And more importantly, after spending a year of my life (and a lot of money) working towards this, it is devastating.IF YOU ARE AN INTERNATIONAL STUDENT, AVOID THIS UNIVERISTY AT ALL COSTS.

My experience is super good with lecturers and friends. My lecturers in the College of Art and Education were very supportive and caring.