Compass Cars Perth

My husband and I had such a wonderful experience with the Perth staff! They were so informative and ensured we received a like for like to ease the stress we endured after a not at fault accident.

louise - perth staff, is extremely rudeshe literally hung up on me 3 times mid-conversationacts like she's doing a favourliterally cannot believe someone this rude is allowed to work

I had an incredibly positive experience with Compass this year. I was rear-ended and my car was written off so I contacted Compass for a hire car. From the beginning Joel was helpful, knowledgeable and supportive. I had the hire car for 2 months and the whole time the communication from Compass was faultless and consistent. The hire car I was given was clean, reliable, and new. Joel was able to answer any questions I had about the contract and ensured I was comfortable before signing anything. He also offered great advice. I only spoke to 2 other people besides Joel in this time and they were both just as professional and kind. Thank you Compass team, I would recommend them to anyone :)

If I could give 0 stars I would. After being rear-ended I called compass to organise a hire car, at the time they had no cars available and would call me the next day with an update. A few days later I rang back asking for an update and was told they would call me back. This happened multiple times over the span of a week, so I organised a hire car through another company. 2 weeks later they rang me asking if I still needed a car. The service time was appalling.

I strongly recommend Compass cars. Kind people that make the accident much easier. I did not have to pay a cent and got a brand new car until my car was fully repair. Very helpful. Thank you

Such a great experience with Compass! After I was in a severe accident, my insurance gave me an awful courtesy car. I spoke with my smash repairers who had Compass Cars call me - they were understanding and so kind, and within 2 days I had a much safer car delivered to my work. I had this for 4 weeks whilst mine was being repaired, and when I collected my car, I left the rental with the smash repairers and it was collected from there. The effortless (on my part) process was exactly what I needed at that time, highly recommend!

One of the worst experiences ever! yes ever! Having arranged car hire for a given location at a specified time the jokers two days before tell me they have arranged my car for pick up at the end of the day or the following morning - Seriously if you offer a service then deliver it and don't waste peoples time!

Had a pleasant experience as the staff were very efficient and professional both on the phone and in person. Gave clear answers and directions to any doubts or questions I had! Would highly recommend if you’re looking for a 24/7 service with great customer service.

2nd time June 2021Great service. Met me at repairer both times. Very happy. Will use again.1st time July 2019Great service. Delivered my car to me at home within a few hours of my not at fault accident and took the car back for 2 weeks when I went on holidays and then delivered me another car as my car still wasn't ready and met me at the repairer to take back the hire car when my car was ready. couldn't fault the service thank you guys you took the stress out of a stressful situation which was not my fault.

I was rear ended and had my car written off 5 day's before Christmas, the timing was terrible as working 2 jobs I had shifts nearly every day for the following 2 weeks. The other driver (whose air bag had gone off and was most likely looking at her phone, a witness saw it under accelerator pedal) was insured by RAC and as their preferred provider could not get a car to me by 24th I went with Compass, who I found to be extremely helpful and patient. The car they loaned me was the same brand as my car (Toyota Rav 4) but a much newer model and was in perfect condition throughout. I was in shock and so upset at losing my vehicle, so reallyappreciated having a nice hire car for the weeks to follow.