Country Road - Claremont Qtr

Beautiful kids clothes, and staff always so helpful in this section. Karli in particular has been amazing on several occasions now, makes shopping here a pleasure!

Excellent service from Rachel. I look ready to go for my job interview

Was about to purchase an item, but was kicked out of the store, as they were closing 12 minutes early.

What brilliant service from Margarita today. Staff really go the extra mile for customers here. Very grateful.

Terrible customer service. My 12 year old daughter spilled a few drops of a tea sample on the ground and the middle aged sales lady insisted she leave the store, when I suggested that we could just put it in the bin in there she said that there was no bin? Unlikely- every shop has a small bin. Then we were all kicked out. Regardless I suppose it's the store that loses more than me. I was about to buy about $500 dollars worth of shirts. Remind me never to come back here again, I hope the rude assistant loses her job. That's no way to treat anyone.

Just one of my wifes favorite shops to browse through, my impression was they have so many colours in there garments in store quite spectacular experience for me anyway ;)

Absolutely abysmal customer service. Tried on a dress and needed a different size, the two women working saw me and just continued their conversation amongst themselves without acknowledging me whatsoever. No thanks

Plenty of staff and everyone was helpful and happy. Big store with lots of range and good layout. Not sure why everyone else was angry in the reviews.

Trying to contact the store “Jane” their virtual system is horrid, you can’t actually phone a store and speak with themThe chat “service” is shocking, Minn tried to say customer service its not available on the weekend when the website says it is. Now more than 2 hours later and nothingI’ve tried to explain I’m trying to buy a dress that isn’t showing on line however I know is on the store. This is like trying to contact Qantas or Telstra … horrid. Country Road, don’t ruin your brand.

I have just had an extremely bad customer service from a staffer named 'Jenny or Jennie' from the store. She basically ghosted me, and all I asked was to try a size and other colours. She first looked for them in the system, and told me they have everything in a size I am looking for except one colour. Then, she told me to go to the section and try to find them myself. Obviously, I couldn't find them myself, hence the asking. She told me to wait as she is helping another customer. I waited about 10-15 mins looking around, only to find her helping no one but cleaning a monitor in the register?? I went up to her and told her I am still waiting.. and she goes, oh I thought you found one"?? is she drunk?? I had to tell her what I need help with as if I had told her the first time. Then she asked one of the other staff where they are.. and told me to follow her in the stock room?? Did she mean for me to find them myself in the back of their inventory room??. At the end