Coles New Town

Wonder how old a town has to be before its not considered new anymore . And what's a Coles?

The store is great and has a large selection. However, on my latest online order I have received an expired coconut water. It seems the staff are not checking the dates and are leaving expired items on shelves. Normally I buy things in store but due to time constraint resorted to ordering online which was disappointing.

Kicked out before they closed by being yelled at by a very rude female employee. Won't be coming back. Employees yelling saying we're closed" well before they are scheduled to close."

Small Coles store, helpful staff but limited free car parking sports.

Just been served by a lady named Kaye. No customer service. What happened to friendly staff. Certainly off putting.

A Small supermarket with surprising items I have not seen in others as yet very fresh fruit and vegs every thing priced and well marked use by dates.. Way out of my usual shopping ares Just had to try an item I saw

We were shopping this afternoon (dec 7, 4 pm) while waiting for our car to be fixed at coles Newtown. We brought our pram so we put all the stuff inside the shopping bag we brought from home and hang it into our pram.At self checkout, the lady approached us and kept questioning if we have paid for our stuff while my husband still scan it one by one. She also suspected us for the item that my baby had it which they dont even sell it in the store, as if she implied that we are some sort of thief which very disrespectful of her.Lastly, we tried to pay with our vanilla visa card, and she asked for our signature. She rudely said that she need to confirm my signature on the card as well. She demanded and insisted us to sign our card with the pen provided by her that cant even do anything on the card. We have paid for everything but she makes everything complicated which never become a problem before.As we about to leave, i saw her talk to her colleague and she was pointing her hand at me many times. Is this the standard of your customer service in this store?I was wondering if she only questioning us just because we're asian, cos when I saw her talking to other customer it was completely different.I just want my piece of mind of shopping in this store but this is what I got, outrageous!! I will write a formal complain as well and I hope the management will handle this matter seriously.

Bad customer service at self checkout rude behaviour from the employee which doesn’t even how to put code when it’s not on product.

Supermarket selling all your groceries needs. A lot of products are on promotion and you can redeem your flybuys points here too. Generally few items are always out of stock. The quality of products and services is upto the mark and they just need little improvement regarding signages and tickets.