Australia Post - Wellington Street LPO

Consistently poor customer service and unapologetic after making mistakes. Also seen junior staff treated without respect by senior staff.

Previously warned about the lack of customer service Icalled recently to check if they had a package for myself as my pick up slip stated their office. (I've never had anything sent there before).They were very quick to anger and teach" me that its come to them because of the address on it and that we had no PO box.Cut off multiple times when i was trying to explain that this slip was found IN MY PO BOX of another postal office invalidating what they've just told me. Yet the chance to explain was not given.A simple phone call to check if my package was indeed there (as no other packages have ever been sent there in the last 4 years) turned into a very condescending and negative conversation.Would rate lower if I could."

Friendly, helpful and knowledgeable staff that provide good quality customer service.

Love the people here, they're always going out of their way to help you.

This particular postal office located on Wellington St, Launceston apart of the Mortys Complex, has very disappointing customer service and lack of knowledge from their Managers and Staff.Surprisingly rude almost autonomously..I am aware that people have bad days, but is everyday a bad day there?

Great

Good staff, always friendly, good opening hours. Good knowledge of when and how the postie comes! Offer heaps of services!

Always happy with the service from all the staffVery knowledgeable and helpful

Nice and polite couple. Limited knowledge of postal rates and options. Asked me to pay postage for prepaid envelopes and ebay returns in spite of showing the returns policy and prepaid labels.

Great and friendly staff, always so helpful in there. Wouldn't go to anyone else