Priceline Pharmacy Southlands

Dodie is very helpful today i called her about Pfizer booster doz for me and my family. she was very friendly and patient .excellent customer service from her.

Sadly, this place seems to have gone downhill. I had my daughter booked in for her COVID vaccination that she needed for a cruise. First dose was no problem and booked in for the second dose between Christmas and New Year. A couple of days later I get a phone call wanting to push it back to early January as it gets busy in this period. This meant that it was moved to the absolute last day that she could get it. I found this a little stressful but trusted that because they knew the situation it would be fine.Then on Friday at 5pm (including the weekend and public holiday this was effectively the day before she was due to get her second dose), I receive a call stating that they had used my daughter’s dose and that they wouldn’t get any more until late January. What was even more disappointing was the total lack of care and just being told that I’ll just have to call around and see if somewhere else can do it. There was no real explanation as to how this happened and it has now left me in a position where a family holiday that has been planned for months is at risk.Based on my experience I would recommend looking elsewhere for anything important. I won’t be going back!!!

I had a bad experience from the Priceline pharmacy. firstly, the employees were very rude to customers. Secondly, The price was different. The employees were very unfriendly despite the wrong calculation, so I refunded all the products and was disappointed.

Amazing staff the pharmaceutical are great they look after me , just show them respect because they are pretty busy , the girls and a gentleman are amazingThank you for caring

I had an appointment for a flu vaccine, with a very busy schedule I had missed my appointment. I was in contact with a lovely lady by the name of 'Dodie' she was very friendly and understanding and booked me in again. To make things worse I also missed my second appointment, she didn't hesitate to book me in again. All staff were quite friendly and initiated in asking if I needed help.

Excellent customer service. Very friendly and knowledgeable staff. Helped me find the right product that’s worked effectively. Would definitely shop here again!

I am a frequent customer of this pharmacy and have never had any issues before. The young girl with dark hair who served me last night was so terribly rude. She totalled my items so quickly I didn’t have a chance to let her know that I am a Priceline member and when I let her know that I am a member she abruptly replied with “well it’s too late now, I have already put it through”. Her attitude and her tone was appalling, she should have been the one to ask if I were a member before totalling the items. Very disappointed in last nights customer service.

Friendly, helpful staff. Good selection of products for the size. FLU shot was painless.

The newer Priceline staff at this chemist, couldn't care any less about your needs.Their communication is extremely poor, in fact their communication of late is NON-EXISTENT.It's definitely the new chemist staff... They have no basic communication skills, and couldn't be bothered with you as a customer at all.. I am def writing from personal experience.They even try and mask their incompetence by putting Apps in place that make things worse.It is sad to see our once great community focused chemist with lovely helpfull staff, turn into this corporate machine lacking basic human skills & manners.Be Warned...Definitely look elsewhere for your local chemist needs....I know I will from now on...