Chemist Warehouse

absolutely rude, immature and outright disrespectful and what for, just to prove a point lying and saying i ordered my prescription 2 days of each other, implying i am using incorrectly in front of my children. when asked to be told dates or shown in their system nothing was able to be provided so why be so disrespectful and hostile towards your paying customers. i will not be shopping here again and suggest to others to drive anywhere else if you want human respect for breathing.

Belinda was so kind and helpful with my husband regarding an order. Thank you so much for your help it was much appreciated.

Richard was quite friendly and courteous. Thanks for suggestions with vitamins. They are always busy but still top notch customer service. Getting prescription is quicker than other branches.

Beware the perfume section! They seem to think most customers are criminals ( refer other reviews here!)Whilst most staff are lovely. Staff member by the name of Catherine yelled at me in front of other people and whilst serving another customer not to look in the boxes. She could have offered to help or spoke to me quietly. I am a regular customer and spend a lot and very gently glanced in one of the boxes to make sure it had the products in it I was looking for as I had an experience before where some of the products were missing. I couldn't find anyone to ask right then because staff were so busy with other customers. I couldn't get help! Lost a sale! When I tried to explain to her everything was left in perfect condition and went to explain I just wanted to glance to see it had the products and intended to buy that very box - she walked off with a disgusted look on her face! Catherine needs customer service training asap as she's obviously forgotten how to speak diplomatically to customers. She looked absolutely miserable in her job and did not need to yell at me in front of other customers. She could have offered to help, or speak politely to me, rather than walk off in a huff.

Not great, I hoped in clearly needing crutches, staff ignored me as I went to get them off the shelf by myself all on 1 leg only... Go somewhere else if you can

Arrived on Sunday at 1.15pm, my mistake as I realised 7 people waiting to drop prescription off, should have walked awy then.12 minutes to get prescription in! Another 52 minutes until I got medication, i am seriously a placid person altough i left fuming and will never go back there.Go to another pharmacist and pay the extra $2 dollars as they charge $9.99 for the same prescription at Craigieburn charges $7.99.

Great products. I enjoy coming here. Staff is generally helpful. Parking is really difficult to find sometimes. Make sure to have your medications on file at this Chemist Warehouse Pharmacy so you can just call up to have them dispense it rather than waiting 15-20 minutes when they are busy.

Really poor customer service. Give me the wrong product through click and collect and after that not accepting their mistake.

Unprofessional staff, they put kids to serve people especially on the prescription counter. After getting the script and waiting for more than 25 mins, they discovered that the prescription is out of stock. And they are taking to you with provoking faces..dissatisfaction and hope from Chemist to open another branch near here to avoid getting punishment every time we need prescription.

I strongly recommend not allowing your young people to shop in this store unnacompanied.There appears to be a common theme in other reviews here of people being pressured to pay for opening an item that has already been opened.This happened to our young ones who were too naive and shy to know their rights.Not happy with the way our young ones were treated, and will be advising our community to avoid this store from now on.