Pets Domain

A great store, the pet food I got there was very fresh. My cat enjoyed it very much. Visiting this store was an enjoyable experience. Highly recommended.

Found the staff on the day I went quite rude and dismissive. The item I purchased was marked as being cheaper on the shelf docket than what I was charged at the check out. When I queried it the girl said they were all probably wrong in relation to this range of products …. Really! When I questioned that I should be able to pay the displayed price, she said no, that’s not their policy and she did not have to. It was my understanding under the ACCC that a business if their are two prices, must pay the lower.She did however in the end charge the cheaper price.

Great service and a great variety

Visited the store for the first time and will be the last time I go there. This store is very over priced with every single item, the live fish are in horrible conditions. Tried to let them know that one of the beta fish were dead and apparently they sleep like that which was not the case at all, tanks are over crowded and filthy, mold growing on the rocks, over growth of algae through out the tanks and overall the fish just don't look or seem healthy at all. The birds ranging for finch to parrot and are all fed the same seed and not on proper food for each bird. The rabbits ect are in tiny spaces no fresh veg or fruit ect, there water bottles are that low they can barley drink it. Was extremely sad to see them all in these conditionsThe only reason I'm giving a 1 star instead of 0 is because one lady at the store was extremely welcoming and came over to see if we needed any help but other than that this is probably one of the worst pet stores I have seen

Not the cheapest, doesn't stock all brands.Happy with the staff there when I shop and they tensld to look after me as a regular.