Derwent Bridge Chalets & Studios

Great location being 5 minutes away from Lake St Clair Visitor Centre. Our room has everything we need to make our meals. Clean and tidy. Parking available directly outside our room.

I have to thank Louise for the great stay we had. Louise was very accomodating letting us change our dates and come a day early, we were lucky the chalet was available.The chalet was so well appointed and it had everything we needed, nothing was missing in the kitchen, comfortable bed, 3 seater, 2 seater lounges and plenty of reading material to read while it was pouring with rain and a few games. Full internal laundry. Chalet was spotless.Great location to The Wall and Lake St Clair. Our room would’ve fitted a family comfortably.I found Louise an absolutely delightful lady and very friendly.

Read the over reviews and avoid this place like the plague. The owners are incapable of showing any compassion towards their guests. What a terrible way to run a small business. They will try claim innocence but they sincerely don’t care about anything but money.

Louise was extremely helpful and kind.We called and asked if we could arrive a day earlier and she kindly accommodated us, no problem at all.Olympus Chalet was large, full kitchen and laundry. Loungeroom had 3 comfortable lounges, magazines and good TV reception. Bed and pillows were extremely comfortable.Whole Chalet was immaculate.

If I could give it zero star, I would. The worst experience. The chalet is not well maintained and dirty. The service was really really bad. The lady who seemed to be the owner shouldn't work in hospitality industry at all if she decides to maintain that attitude.

My sister and I stayed in the lovely Nive chalet and could not have been happier. Very clean, and comfortable. The lady who greeted me at reception was welcoming, helpful and friendly. I can only imagine the negative comments posted by other guests is a result of their own bad planning and lack of research. I would definitely stay here again and highly recommend. Thank you for a lovely stay.

my family of four stayed at Bryon Chalet ! Beds, were clean and spacious and wooden cabin was well equipped. the best thing onsite was the cosy fire place ! Owner was really helpful in recommending on places to eat and things to do around the area. Managed to catch sight of echidna and wallaby at our stay.

Honestly, this was the worst experience my wife and I have ever had. The lady in shoulder length dark hair in glasses, who I presume was the owner from previous comments, greeted us at the reception. As we proceeded to inform her that we have booked the Nive studio for a family of two adults and one 2 year old. She was quick to inform us that was not allowed according to the owner. Making a huge fuss about the details on the website and that children aren’t allowed to stay in Nive.As I attempted to explain that we had limited options to choose from as we are travelling with a young child, she was not hearing any of it. And told us that she had no choice but to refuse to let us stay her accommodation at 5.30pm in the evening after a long day of driving. And in addition to her lack of sympathy, will not be refunding us the deposit we made despite turning us away at the end of a long day, with a young child.She went on to lecture us about not being responsible parents for not communicating our circumstances and continued ridiculing us on our poor holiday planning and communication. Going on about how she has 3 children and she has never had such problems in her experience in her own family holidays.As we were leaving, we noticed another couple checking in after us. And I can’t help thinking if she could have accommodated to us and proposed to swap our studio for theirs instead of asking us to drive 2 hours to another town.She most definitely ruined my first trip to Tasmania.

Stayed for one night. Location and cabins are nice however the bad attitude and behaviour of the main staff member (woman called Louise) has the potential to sour your stay. She is rude on the phone (I called out of courtesy to advise I had an extra guest even though our booking could cater for that # anyway. Of course she charged us extra). While I was checking in I observed her behaviour with other guests and her rudeness is shocking to say the least and is absolutely uncalled for.Doesn't explain what breakfast is but has no patience when you're deciding whether or not to fork out the $13 that breakfast costs.She also needs to abolish the archaic method of expecting guests to provide their cc details in writing especially when she leaves the completed forms on the front counter for anyone to see.Lovely spot but definitely would not recommend.

Contrary to a number of comments, we stayed there last night in two chalets and we were treated very well By the owner. Yes she is a little slow to warm up to you, but she was in fact very helpful and pleasant. The accommodation is a No-brainer! It’s great.