Original Mattress Factory

Amazing experience with Marie in the Artarmon store, guided me and my teenage son to being able to make an informed decision on best mattress for him. Over and beyond. If only every interaction in retail was like this! Bravo Marie.

Service from Syed was amazing. He was very knowledgeable about all the mattresses and very patient and friendly with us. He helped me pick out the perfect mattress. Thanks!

Great costumer service! We went there to buy our first king mattress and Syed was amazing! He help us with anything we wanted to know plus he was really honest with us that we appreciate it! I can’t recommend him enough! Such a great employee and person. Thank you!

Syed from OMF Alexandria could not have been anymore helpful to me today as I purchased yet another fabulous OMF mattress.He went out of his way to source what I needed at an excellent price. His product knowledge and communication was perfect and so I’ve made an excellent choice.The OMF mattresses are the best you can buy. The comfort of the Brighton mattress has to be tried.Highly recommended

Dear Kathy and Sayid,They have been amazing towards me.I recently went through a 12 year break up and was wanting a bed but then changed my mind as I am still distressed and they were able to help refund me.I would highly recommend this place as they do not pressure anyone into buying anything unless you are completely happy with your product.They're just simply amazing.And I will be recommending this place to anyone.

Wendy was fantastic! If you need someone with exceptional knowledge on mattresses Wendy is the lady! Located at Gardens Place Alexandria, nestled in a smaller homemaker centre, she will spend time with you to talk you through options and not push you into a sale! First class experience, can’t wait to get our 3 new mattresses!

Went in on what had to have been the busiest Saturday ever. I was about to leave and was pretty frustrated, but Wendy was so friendly and understanding of my annoyance, and I felt like I had her full attention once she got to me. She was honest and upfront in explaining the benefits of the materials and features in the mattresses I was looking at, and I ended up going with the Cloud 7. Usually I leave mattress shopping feeling a bit screwed over, but not this time. Even though I spent over my budget, I’m so happy with my purchase, and the consideration Wendy gave to the whole situation.

Wendy was incredibly honest, approachable and friendly. A new mattress has been on our wish list for a long time. Fantastic service and an awesome price. Thanks Wendy!

Our experience with Syed and the other stuff at the original mattress factory was outstanding. We found them an absolute pleasure to deal with and extremely knowledgeable. More importantly, I have to be sad. The product is also outstanding.