Direct Freight Express
34 Reviews
About the Business
Direct Freight Express... Contact Us | Take a few minutes to find out more about Direct Freight Express.
Contacts
Call Us
+61297218100
57 Somersby Falls Rd, Somersby NSW 2250
Hours
Features
- Wheelchair-accessible car park
Recommended Reviews
Aaron Farrugia
23.10.2023
Direct Freight Express
I was home expecting a delivery. The truck turned up and he did not knock. Just wrote a card and left it in the mail box.I’m guessing he didn’t want to lift the package with a tow bar in it
Tracey Tikka
20.10.2023
Direct Freight Express
I missed the delivery of two big parcels yesterday. Rang Direct Freight Express 8:30am. Waited on phone for 10 minutes, which is the norm everywhere these days. Call centre in Sydney very polite and professional. Arranged for pick up at Somersby depot as needed asap. Steve and Ash excellent service. Even carried parcels to my car. Thanks
Nicole Prendergast
07.10.2023
Direct Freight Express
Driver didn’t knock or even bother waking to my front door. Got a phone notification saying the driver had been, checked my mail box and sure enough a sorry we missed you slip. With today’s technology you would think the drivers would at least try and be honest.
Di
07.09.2023
Direct Freight Express
My parcel left Sydney on 4 October... i live in the Northern Rivers. So far it has travelled from Sydney to Ballina to Brisbane, back to Mullumbimby and then back to Brisbane, and its location is now unknown.A week later and it still has not been delivered. I know that the driver was within 10km of my house 3 hours prior to final delivery deadline last Friday. So it appears that he just couldn't be bothered and instead took the parcels back to Brisbane.So frustrating!
Unkle Rick
31.08.2023
Direct Freight Express
Currently waiting on a delivery from Bicycles Online. Package was due yesterday, it hasn’t turned up and they are unable to locate it. I’ve been told it’s going to take 24 or more hours to hear back. It’s now Friday, I ordered with plenty of time for package to arrive before weekend as I need it this weekend.Customer service was friendly and enough but I am unsatisfied with their response and their lack of ability to help me locate the parcel.Weekend plans are now ruined.Thanks.
Kim Shaw
29.08.2023
Direct Freight Express
Everytime we get something delivered through Direct Freight, they mange to lose it. This has been an issue 3 times in the last 6 months. I may understand if an envelope went missing. But a lawn mower, mattress and 2 4WD tyres is a bit of a joke. You sit on hold for 20 minutes just to be told we need to contact the company we purchased the items off or the agent they are using for delivery. They refuse to take accountability for the fact their warehouse is losing people's goods. Avoid using Direct Freight Express wherever possible, because they are far from Direct or Express.
Nicole
20.07.2023
Direct Freight Express
Found a card in letterbox notifying me of missed parcel delivery & to register redelivery on line. On line registration form requires a phone number with area code & will not accept mobile numbers therefore unable to submit form...
K Oh
19.07.2023
Direct Freight Express
Local driver around Gosford is friendly, courteous and professional. Thanks
Lee Prosser
18.07.2023
Direct Freight Express
Cannot express my disgust at the service strongly enough. I received a Delivery Notification email that said in large blue lettering at the top Your Delivery is its way"
Nic W
11.07.2023
Direct Freight Express
Extremely disappointed in the online communication of this company. I was informed by email my items would be delivered by the 9th Feb." so I took the day off work to receive my items. The online tracking option was not updated and was actually useless in providing any helpful information at all. When I rang
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57 Somersby Falls Rd, Somersby NSW 2250
Direct Freight Express