The Wood Floor Store

Russell thank you for going the extra mile for us. You really helped us out of a tricky spot with our investment properties and worked hard solving our problems by working within our tight timelines. You sourced the exact timber we were after and managed to secure the best prices by far in Perth. I could not even get engineered timber at the prices you managed to secure for us in solid wooden floors... and I rang a number of places before stumbling across you guys on facebook. I am so glad I did and you will always have my business ongoing when working with timber flooring. Your knowledge of timbers and clearly respect within the industry by how you could get trades in for us within a short time line showed we were in the right hands. I saw someone gave you a one star review on google, they must be soft in the head and it upset me so much I had to write one praising and supporting you guys. I will always refer my friends to you as well. Your industry knowledge is worth a million. Thanks heaps again, Brydie

A great place to get decent timber floors with good information and advice. We received a high quality customer service with quick and positive responses to a couple of issues along the way. The Store Manager Steve coordinated the complete job of about 350m2 right from advising on the type of wood, finishes, price, supply and laying of beautiful Blackbutt solid wood floors.

I had a fantastic experience in dealing with Steve and Russell at Wood Floor Warehouse when I purchased my timber floor with them. They were very knowledgeable on their product and their administration- and management process were exceptional. Easy to talk to, non pushy, they certainly under promised and over delivered in this instance. They took care of the whole process and gave me a floor that looks like a million dollars, at an unmatched price! Thank you Guys! You did more than GREAT! What is good experience!

I waited for a salesperson for 10 min; no one came to talk to me, so I bought my floor somewhere else. I guess they don't want to make money.

Most informed business dealing i've had in quite a while. Owner has been in the industry all his life, knew everything about it and come across as honest and not pushy as well.

Great quality boards and service

Absolutely do NOT go through Russell when purchasing your flooring here.He is extremely rude and unprofessional and will give the sales pitch and NOT provide you with an honest service.Because of him I am now $800 out of pocket!Make sure you only go through Steve!Shame on you Russell.....shame on you!!

Really happy with products and customer service

Thank you Russell for all your help throughout the process of getting my timber floors installed. I was overwhelmed with choosing the right flooring until I dropped in to your store and started talking to you. Your pricing was exceptional along with your service, such a gentleman. I would highly recommend your company to anyone.