James Lane Penrith

Reasonably priced, decent quality furniture. Do drop by if your budget is modest but you want better than budget/Ikea/Fantastic quality. I was served by a very friendly gentleman when I was here.

I've had a really good experience in the PHL store in Penrith. Jo who served me was so honest about the glazing on the beautiful urn I purchased. She is an asset to the team. I wish more people had the excellent customer service ability that Jo has.Congratulations on hiring a women like Jo because you have done well VCheers Jenny

. I don’t normally leave reviews but after seeing a lot of negative comments on this company I wanted to share my experience. I went to a few furniture shops to purchase a couch, when I went into James Lane Olga was very helpful and helped me with all my questions. She organised everything with great ease and it was such great service. The 2 guys that dropped off my new couch were very polite and professional. They called me 40 minutes before arriving and they were spot on with there timing.Very professional crew. Will definitely buy from this store again!

First time coming here and it was a Fantastic experience. Kevin’s service was just wonderful. Thank you

Very pleasant shopping experience. Shop assistant was very helpful and happy to assist. Love my purchases and other items in store. I will definitely be back

Glad I stopped here before I got done by another major retailer with aggressive sale’s antics, Cherie was most helpful and we never felt the pressure of the other high end retailers with Cherie she was refreshing to meet and made us comfortable. What an asset absolutely no BS straight to the point inviting explanations were great with our questions and when unsure she gave us the time to find out she never put a pitch on and had a guess, please don’t ever let her go James Lane Penrith I’ve found my new furniture store. All your staff are awesome, Penrith store you should be proud of the way your staff treat your clients. One small issue NOT THE STORES FAULT but hey Cherie come straight in so I guess it wasn’t an issue because Cherie didn’t make it one all sorted in about 2 minutes.The quality and service will meet any retailer at the finish line, don’t hesitate to jump on board with these guys, right down to prompt delivery the most polite guys you will meet place your furniture where ever you request them too and a huge range you will furnish your whole house here.Thanks for the pleasant experience we will be back for the rest of our house.5 stars ⭐️⭐️⭐️⭐️⭐️

Bought the calypso bed and it was easy to assemble and looks great. Speedy delivery of goods as well and the team members that I dealt with were friendly and helpful.

Rude delivery.They were asked to be careful of the sleeping baby in the bassinet next to the bed. Mattress was thrown onto the bed and then just ran off.Wife was left shaken!

Great store Fantastic range

Great customer service, Very comfortable buying from here. Mitchel helped me find what I was looking for even over the phone, with honest opinions. I Drove a fair bit even though I have the Bankstown store in close proximity to me. Bankstown store were rude and not bothered to really help. Definitely worth the drive to Penrith to see happy, honest smiling faces. Thanks guys