Aesop Indooroopilly

My first visit to Aesop. I would like recommended this shop for gifts to someone. Because staffs and services are fantastic and lovely. I will visit here again.

The shop is fully stocked and very professional. The staff also know their product well. Answered all my questions.

Fantastic custom service by Chandler. Very attentive, great listening skills and very knowledgeable. From the moment I walked into the store I felt valued and appreciated and I left the store feeling a million dollars. I also loved the tea whilst shopping in store, great touch. I will be back!!!

I am unsure of the worker who works Thursday's (23/03/23).I went in with my friend prior to us being assisted she helped another lady who she gave samples too. This lady spent less then my friend did. From the get go as i was testing the hand washes she told me to turn the water off when i am not using it.. the whole experience was rude and snarky. She addressed us by asking us if we have a budget and kept discussing the cost of things the entire time. Mind you money is of no issue as this was something that was being purchased as a gift. Because of her rudeness we did not purchase one of the perfumes. I am disapointed , i do not know if it was that my friend and me did not look like the typical clients. But overal really negative experience. A shame because I have heard some nice things about this brand. Which now i will never purchase.

Great products and beautiful store. Bit expensive.

Love Aesop products and staff here are amazingly knowledgeable and friendly. Always get a little sample of something extra with my purchases.

The sales didn’t know the products very well. When I compared with 2 moisturisers, she just told me they functioned differently in different scenarios… I kept telling her I didn’t need cleansers nor toners, but she kept recommending some of those. At the end I got what I wanted, but I don’t think I would go back to the Indooroopilly store. Next time I might try the one in Myer City or the City store.

This is awsome for skin care products, gets you smooth and glowing in no time at all.

I've been to this lovely store multiple times and each time I'm astounded with the service I receive. Big shoutout to the whole team but particularly to Camille, she is so always generous, kind and engaging. Aesop is truly lucky to have her on their team!

Chandler and his sidekick Juan just gave me and my partner the best welcome and shop experience I’ve ever had! He knows the products inside out, lives and breathes Aesop. That was customer experience reimagined. Thanks Chandler