Boardwalk Dental Surgery - Dentist Point Cook

Had an incident after 5pm on a Friday with my 1yo - the new dentist fitted her in despite never having seen my family before. He was fantastic with her (and me- my eldest had severe dental issues and that’s the last thing I wanted for my baby too). Very gentle but quick and thorough. Also used the opportunity to check oral hygiene and educate. Very personable. Highly recommended.

This is the best I have ever been to a dentist clinic, the doctor technology is very good, whether fillings or tooth extraction, do not feel pain, also very gentle patience for children, reasonable charge, especially at the front desk, miss service attitude is very good, very good for patients, tender care, in a word, the dental clinic will not let you down.

Superb service, Agnes from reception stand out amazingly, she know very well on what she does and her wealth of experience working in dental has really helped facilitate a smooth process throughout our dental experience. My 3 members from my family have been cared by 3 of the dentists they all have a good culture of being very friendly and caring. 5 stars is well deserved, highly recommended!

Exceptionally good customer service and dental treatment. I called them for an emergency appointment, Agnes went above and beyond to book me an appointment as early as possible. And the dentist Brendan was very thorough and helpful. I would highly recommend this clinic.

If only i could give negative stars. Absolutely disgusting service, was once a reputable dentistry and now their priority is to make money. Constant phone calls and forced to make appointments knowing that outrageous cancellation fees apply. They feel free to take x-rays and fillings when just going in for a clean without consulting with patients and then hit you with a ridiculous bill at the end. Receptionist claims that they didn't know. This has happened multiple times. Spare yourself the problem and avoid at all costs

If anyone is considering going to boardwalk dental surgery for any dental work/procedures I suggest you look elsewhere as this dentist – Santhi Thambyrajah and medical staff are, shocking and pay no attention to the client’s dental health but are focused only on making money. They rip you off left right and center! The dentist and medical staff are VERY DODGY and don’t stick to what the client wants and just start procedures without even letting the clients know how much they cost! I was booked only for a clean (which is $115) and was charged $175. They tried forcing me to take an unnecessary X-RAY and made me pay a check-up fee although the dentist did not even consult with me! As a paying customer I expected a good service from what I thought was a professional practice and I am VERY DISAPOINTED and will be taking this matter further.I am also very disappointed that customer feedback is not taken to improve services provided instead the staff provide positive reviews about their own business to promote it and cover up mistakes.

I booked appointment on phone for my 12yrs old son for braces consultation. On the day of appointment I went with my son and xray that I already had. Dentist just had a look at the xray, not even had a look at my son's teeth, and told us that she can't treat and I have to go to the specialist. We came out within only 2 minutes and I was charged full consultation fee. Really? So to hear that this dentist can't treat my son you charged me a fee? I expressed my disappointment before leaving and informed them that this is not fair practice. Later receptionist told me that since my son is 12yrs old they can't treat, he should be at least 16yrs. At the time of booking the appointment I had clearly mentioned the age but still they booked the appointment knowing that they can't do the treatment. This is totally ripping off the people for money. DON'T GO THERE. There are many other better clinics around.

My first time in this dental practice yesterday and I'm going back for more with my family. The service is excellent, from the front desk to the professionalisms of the dentist and the dental nurse, and the prices are reasonable.

The service is awesome. Staff are very professional, from the Dentist to the front desk. They are very friendly and helpful. Their customer service standard is pretty high.I would like to thank:1. Agnes. Her professionality, customer service, is something that is very rare to find nowadays. Her attitude of helping customer is extremely good.2. Dr Brendan. His passion, his skills, are awesome. He does his job very very well.Conclusion: I will DEFINITELLY come back, and introduce all of my community to Broadwalk Dental Surgery. Thank you

I had a check-up and clean with Dr. Brendan and he did such a good job! I was feeling less nervous during the appointment because he was very patient and comforting. He ensured that I made an informed decision on any treatment that has to be done. Also, the reception were very friendly and helpful. Would definitely recommend them to my friends and family! Good job, Boardwalk Dental Surgery!!