Interstate Taxi Trucks

Changed me an extra $500 for additional charges than what was quoted first, I said ok and I paid it immediately.They delivered 2 days late, even though there was no reason for them to be late as I paid promptly.This meant I had to sleep on the floor for 2 nights.I communicated very well that there are stairs at my new place, but they still only sent 2 guys to delivery my furniture, even though there were 3 guys who picked the furniture up at my old address. The 2 guys couldn't carry my fridge up the stairs and scratched the fridge door handle. They then said sorry, we can't take the fridge up, call the company and talk to them about it. So I was sitting outside with a fridge downstairs and didn't know what to do. I couldn't just leave it outside. Even after paying over $4500 for transport from Perth to Brisbane, they couldn't even complete the delivery.I had to pay another local company $400 to come and take my fridge upstairs.When I called Interstate, they said they'll get back to me. I called again in a week and the same story, they'll get back to me. I decided it is not worth the effort to pursue any kind of refund, as I don't get anywhere with this.

Really poor service, moved from the west to east coast and it took more than a month for my belongings to be delivered (more than twice as long as quoted). They refused to lock in a delivery date and never called back when they said that they would.