Fitness First Chatswood Platinum

Sunday staff need to be sacked, got told over the phone we can come in for a trial. Blonde guy on afternoon shift was rude and told us no because “girl who answered the phone is new and doesn’t know what she’s talking about”. He also gave attitude to a member simply asking for a locker pass and said “everyone here steals”.If your staff don’t want to work there, get rid of them.

Never join here. They are just waiting for you miss a payment, so that they can keep charging $10 on top of your weekly amount.Also, it's not like the gym is amazing. It's often crowded and sweat smelly. They conduct the HIIT classes in roughly 20 by 20 sq ft space between 10 people. Considering their business volume, they should at least have separate room or space for the HIIT classes.And lastly, I don't know what's wrong with the front desk lady. For no reason, she's rude and acts as if she's doing us a big time favour.There are heaps of better gyms around Chatswood with good people and better gym equipment and space. Just waiting for my contract to get over.

Advertising everywhere, even on the mirror in front of the weights which is totally ridiculous. The equipment is sort of meh, definitely on the old side although not that bad. The worst part is there is so much space but not enough of the popular machines.

Have given up on this gym: equipment always had problems, limited opening hours on the weekend and it never felt like it was clean. Was disappointed that when I requested cancellation of my membership due to these issues I was still required to pay the notice period even though the gym didn’t provide the expected services.

It's pretty disappointing that this gym is Platinum, but you can't even have 24/7 access. Understand that this is highly probable it's for safety regarding supervision and pool access, but honestly, paying a premium just to be provided with regular access is sad, when I could pay a lower fee to attend another commercial gym to be disappointed in the same way.Parts of the power rack were often missing, and incredibly difficult to locate. What are we doing? I'm not trying to find Wally here, mind you. Double trouble. Imagine not just wasting your money, but also wasting your time.There was old and outdated gym equipment, how is this a Platinum gym? Are you sure you guys aren't a Passport branch?Total lack of hygiene and care towards maintenance of the bathrooms.

Been training here 2 - 3 years, staff are lovely. Brielle showed me how to deadlift 200kg with her tiny hands, Tara spotted me on a 20kg bench, Jc is great to talk to for exercise advise.

So glad I ditched my old gym and switched to Fitness First Chatswood. Highly recommend training with Liam Tai (and note: 60 years+ woman writing this). He is the bomb dot com as a trainer: polite, professional, patient. Awesome all round.

Extremely terrible fitness first. All the previous reviews you’ve read are true.Dirty, wet and mouldy bathrooms, the aircon doesn’t work, staff at the front desk are unhelpful and rude (especially Gilda). The personal trainers always using multiple pieces of equipment for long periods of time, leaving it unavailable for others to use while they’re off doing another exercise. Equipment is always broken for months, floors at the squat rack are ripped up and uneven.It seems that all of the recent 5 star reviews have nothing to actually comment about - they seem fake to me, trying to boost their terrible star rating.This gym is by far the worst FF I’ve come across. Nothing gets fixed, they know people will come here and pay the platinum price because they have no choice.

Reasons not the join this gym:* Constantly broken equipment* No ventilation, especially near the cardio area, fans barely helps. It’s like over 30 degrees in the gym itself. Can’t exercise because I can barely catch a breath. Even Crunch turns on their AC* Bathrooms always broken and never cleaned, it’s disgusting* The rack area, fix the floor padding, why do you just try to cover it up with mats for years, like actually replace it???* Why is the roof always leaking? That’s a WHS issue, the gym is always so moist and prone to mould growth* This gym needs to lose its platinum status, it’s not worth it compared to other platinum fitness firsts

Such a ridiculous gym, try their 5-day free trial, they cancelled my trial on the third day without any notice. They are not sincerely offer this trial to potential customers but want to push you make the decision. Lack of integrity, will never choose this gym.