Laing+Simmons Artarmon

Trustworthy, knowledgable and efficient. Catherine and Jeremy managed our property as a rental and then sold it for us when the time came. We’ve come to really trust their advice and experience. In a tough market they found the right buyer for our place within the first two weeks. They didn't overpromise, but still delivered a great result. They were clear on their advice, yet willing to adjust strategy to meet our needs. Thanks guys!

I used to have very good impression with them, usually they are nice to talk with. Until recently they want to raise the rent. They will just send you a letter and then never reply, never explain, until the notice period end, so you are not ready to move out and then you are obliged to pay. I have no problems with the rent increase, market goes up and down. I am totally not happy with them for not communicating with their tenants. After you sign the contact, you don't matter to them any more, the commision is in their pocket, that's how I feel. I am disappointed. Giving 2 stars because I want to reserve one for those good stuff members.

Emily provided invaluable help in resolving my rental payment issue. She quickly addressed the problem, communicating with the necessary parties and gathering the required documentation. Emily's expertise and negotiation skills ensured a fair and satisfactory outcome for both parties involved. Her proactive approach and problem-solving abilities made a positive impact, reducing stress and delivering a successful resolution. I highly recommend Emily as a reliable and trustworthy property agent.

We achieved a Great result with Catherine's team last weekend. Catherine is one of the most genuine and hardworking agents we've ever had. Her knowledge of the local market is fantastic, She offers constant communications and handles every aspect of the sale which makes the whole selling process so simple. I highly recommend Catherine if you are looking to sell your property.

I have used Laing & Simmons Artarmon as my property managing agent for a very long time. From the start, I used to deal mainly with Catherine and now more closely with Jeremy and the team, who I have found to be most helpful and very quick to respond on matters. I have had long term tenants stay at the property and the L&S team have always prepared the property well for the next incoming tenant, ensuring that the place is properly cleaned and well maintained. Recently (over the past couple of years), there has been the necessity to do some significant major repair works. Jeremy and his team have provided recommendations on areas to improve at the property with the consideration of the necessary works to be done and also being conscious of keeping costs down. I have never found Jeremy to be pushy, have taken his advice on board and the choice has always been my own. His recommendations are always focused on trying to present the property in the best possible way. Jeremy has provided me quotations for these works, as well as happy for me to obtain my own. Jeremy and his team have always been very quick to follow through. After completion of the repairs and renovations work, the property requires cleaning to be undertaken. He encouraged me to get my own comparison quotes for cleaning as well, which I did. I ended up going with his cleaner, based on price. I provided clear instructions and the cleaning was performed satisfactorily to my specific requirements. I have always found Jeremy and his team to be most helpful and transparent. The accounts have always been spot on and my requests, as well as my tenants requests have always been attended to efficiently. I wish to write this review as a way to express my sincere gratitude to Catherine, Jeremy and the team for the many years of service and commitment towards the good maintenance of my property.

5 star rating in all aspects of their service, the team at Laing and Simmons Artarmon bought us a 2 bdroom appartment in 2019, managed the property for nearly 3 years and eventually sold it for us in 2023, during the entire process of purchase, property management and through to the sale, we have found the entire team and notably Catherine Ong and Jeremy Ong to be incredibly knowledgeable, experienced, respectful and supportive, they strived for the best results for all in every step along the way. We can not recommend this team enough to everyone out there who needs this service. Thank you, L+S team!

Laing+Simmons Artarmon managed my rental property for more that 14 years and sold my property for an excellent price during a very low property market. Catherine, Jeremy Ong and their team are very professional with their job. They do communicate well and they are always ready to help when you need them. I would recommend more than 100% to anyone who needs services on rental, buying and selling properties.Catherine and Jeremy, thanks you very much again, good luck and wishing you all the best now and forever.Rebecca O.

I had a great experience as a rental tenant with Laing and Simmons Artarmon over the past year. In particular Oscar really went out of his way to help me out at the end of my tenancy. This level of service as a tenant is so rare - and so appreciated!

Catherine's exceptional service during our property sales was a crucial factor in our successful transaction. Her transparent and professional approach instilled confidence in us from the very beginning, and her realistic property valuation was impressively accurate.Throughout the preparation stage and management of the current tenant, Catherine demonstrated a remarkable level of courtesy and compassion. Her keen attention to detail ensured that the property was immaculately presented, generating significant market interest.Catherine's exceptional negotiation skills were particularly evident during our interactions with the purchaser. She successfully engaged them and secured a result that left us, as vendors, very happy. Furthermore, she ensured that the purchaser was of high quality and that all their concerns were addressed promptly, ultimately facilitating a smooth contract exchange process.In sum, we are immensely grateful to Catherine for managing our sales process in a transparent, professional, and profitable manner. Her dedication and expertise were critical to the success of the transaction.

A great family owned agency, operating with typical family values and passion!Sadly, I am no longer renting through LSA in Artarmon. However, as a re enter....you couldn't ask for a better agency. Response time to any issue was always immediate, with the emphasis on successful conclusion. In the capacity f renter, it is always good to have that feeling of security, that if anything goes wrong....someone has your back. In this case, the team of Catherine Ong and her son Jeremy. To any property owner, looking to ave someone manage their property, I couldn't recommend anyone more!! Great people, great values and with their clients interests right up front!! Thanks guys, you get my vote for the best RE agency in NSW!!!