Commonwealth Bank Euroa Branch

I have recently deposited several cheques at the Euroa branch , the first time the one and only teller refused to deposit a cheque and i was forced to drive 50 klm to another branch where they deposited the cheque without a problemThen on tuesday morning i deposited two more cheques with an express clearance , i found the woman Teller to be rude , and generally unhelpfulshe appeared to be not bothered to do the extra work i requested and paid for , half way thru my transaction she explained she was too busy to deal with this right now and she would process it latterafter getting home i noticed she had simply credited my account back for the express clearance fee , she undid my transaction after i left the bankand its now 4 days latter and i missed vital payments required by the start of the monthI generaly feel as though the teller was hostile and rude and i will certainly be driving out of my way to go else where from now onDissapointed

Staff always helpful and skilled. They have been knowledgeable and patient explaining intricacies and processes. I have witnessed staff being particularly caring and understanding with somewhat challenging customers. Love the new bench heights too.