Peter Alexander Robina

To the staff member who assisted my daughter and myself pick out some matching robes for mothers day, you were amazing and I’m so grateful for you letting her help you wrap the present! Thank you for making the gift extra special.

Went in store the other day and was standing next in line to be served with one item - pj shorts. Staff member took them off me and offered to get me one boxed up. She then returned and put them behind the counter and processed the sale. Questioned why the box was different to the shorts and was told that the boxes have different patterns on them. Gave them as a gift only to realise she hAd swapped them for something completely different than that I wanted. Not happy.

The stars are for staff of Robina town centre ... I loved the way you deal.. I want you people to train the harbour town staff...

I have to compliment Sandra, one of the staff at your Robina store. Today while shopping with my wife, I was feeling a bit unsteady on my feet, and she came to my aid and found a chair for me. She also provided excellent service to my wife who was looking for specific needs, and made the shopping experience easy. Peter Alexander should be proud, that he has staff like Sandra upholding the values of this great retail business.Thank you.

Staff were great helpful and friendly. Got some great specials!

I don’t normally leave negative reviews but after my experience I feel I have to.Served by RH this morning at Robina store. Had to return a pair of pyjama pants I bought for my daughter when she wasn’t with me, as they didn’t fit well(even though she put the reason on the return as ‘Change of Mind’). All tags attached, had docket and was within 30day timeframe. The minute she saw I was returning something her whole demeanour changed. She tried to talk me out of returning it as it was full price, and when I said no thanks she made me feel like a criminal. The rudest, most unfriendly sales assistant I have ever come across. I felt incredibly uncomfortable and upset. At the end of the transaction I still smiled and said thank you, and if looks could kill I would be dead. She gave me a death stare that absolutely shocked me. I have never been treated like this in a store before, but it was enough to make me decide I will NEVER shop at Peter Alexander ever again. Horrible experience, another course in customer service would go a long way. ZERO stars.

Grat sales & friendly helpful staff.

Myself and partner left this store really disappointed.After questioning why the exact same sleepwear for men cost an extra $10 for a female customer.The store staff fobbed it off by saying head office make the prices not them.We ended up leaving the items at the counter and exiting the store, not purchasing anything at all.Staff lost a sale and future customers by not being reasonable or understanding.Unfortunately Gender equality was certainly missing from Peter Alexander today.Certain staff members seemed very arrogant with poor attitudes.Shame.

Very helpful went in for pjs & presents very helpfulStaff always a nice store to purchase from