Timezone Shellharbour - Arcade Games, Kids Birthday Party Venue, Bumper Cars

Staff member Jake was amazing he really helped me with the games and my sons party

All of the staff here are fantastic, but special mention must be made of Kayla who helped my son when he had lost his card. She was so helpful and friendly and my son was so grateful. Thank you so much Kayla!

I come down every so often from Sydney to play Dance Dance Revolution with some friends and it is easily the most well-maintained machine that exists in NSW. It is great that the staff have been super cooperative and try their best to ensure that the quality of our experience here is near perfect. I hope every other Timezone around here starts being more attentive with their customers like this as well!

Not bad. Smaller than most TimeZone locations, and sadly several of the machines are already down for maintenance, and the venue has only been open a few weeks. This really limits your options for games to play. It's ok for a quick visit, but I'd recommend heading to one of the bigger locations if you plan on spending any real time there.

I was at Timezone Shellharbour Square today 3/12 with my wife 2 grandchildren when the evacuation alarm sounded. We had located 1 grandchild when we were told to leave and the staff would find him when clearing the are. My grandson was not located by staff and my wife was refused reentry being told he was not in there. He subsequently came out of an enclosed game after the area was cleared.I approached the manager after we were allowed to renter and she informed he was hiding which was not true and denied any responsibility for leaving him in there until it was impressed on her that it was her responsibility to ensure everyone was out. My grandson was not hiding and was traumatised and crying over the incident.

I had my sons 6th birthday at Timezone and couldn't fault anything. Everyone was friendly and helpful especially our party host Sarah.

We had an absolutely incredible birthday party here for my son last weekend. It was hosted by the lovely Taleah who was amazing with all the kids and made sure the party ran smoothly and was so helpful with any questions we had. Highly recommend Timezone Shellharbour to anyone looking to book a party!

Staff at this time one were very helpfulMy son lost his playing card and they were able to deactivate it and give him a new one with no drama.We also had a party here for my son last year and cannot recommend it enoughLoads of fun and so easy for parents

Blatant theft. Kids put notes in the Kiosk machine to top up their Timezone cards but didn’t realise it doesn’t dispense change. The only response from the abrasive staff member was, ‘I can’t do anything about the Kiosk machine. It says it doesn’t give change like eight times’. If they’re aware this is an issue but refuse to provide any means of resolution, ie, giving kids their change, it looks a lot like fraudulent misappropriation to me.