Eurola

We had installed a Eurola retractable roof a couple of years ago and it runs like the very first day. The quality of the product has met and exceeded all expectations. I recomand the Eurola Retractable Roof to anyone looking for retractable roof system.

We had our retractable roof installed over 9 years ago now. Their product and after sales service and support has been fantastic. Very responsive to both phone calls and assisting with any issues. We cannot recommend Eurola Sydney Sunscreens highly enough.

I highly recommend Sydney Sunscreens for their Eurola Retractable Roof.We have the original retractable system which is now 10 years old and works as if it was installed yesterday.Steve, Nick and their team are professional and I highly recommend the product and canvas. It is amazing how cool it is under the retractable roof on a 30 degree plus day in Sydney.Steve designed and project managed the installation with his team. My family & I have been so happy with our 10m x 6m retractable roof with LED lights, it is the perfect entertainer at night, in wet conditions and wind.Early this year we called Steve as our retractable roof required maintenance after the continuous heavy rain in Sydney. It was the first time since the original installation that i needed to call Sydney Sunscreens. Steve looked at my retractable roof and was able to detect the problem.His team was wonderful and the retractable was back in operation in no time. The team take pride in their work and are very professional. Thank you Steve and team.

Stay Away from Eurola! I had a 10 m open air retractable system built by Eurola started installing 21 December in 2020 by Extendable Living Pty Limited (now in Liquidation) Formerly trading as Sydney Sunscreens (“The Company”) They are the same people who manufacture- Eurola and install regardless of the name. They owe hundreds and thousands of $ to people for the same reason, leaking and unfinished work by bodgie trades people. They also owe the taxation Department. No one will get their money back because they went into liquidation. I took Sydney Sunscreens (same people as Eurola) to NCAT and won the case against the company but because Steve took himself off as a Director of the Company and went into liquidation we couldn't get our money back nor did numerous people. He did not turn up for the Tribunal. When you owe the last 10% they don't come back because they have already have your money.Steve & Jim could not give us any certificates to give to the Certifier. They were not licensed, Steve was fined from Fair Trading. It took one year to build. It leaked in numerous places, the work was not professional, the fall was incorrect, they would not attend to complete their mistakes and then went into liquidation in March 2022. The workers they had did the worst job trying to cover up leaks. They broke our tiles stuck it together with tape and consequently had a leak in the house. I have waited to write a review because I had another system installed from a different company and wanted to compare. There is no comparison, the quality and customer service of Eurola is terrible. Do yourself a favour stay away and go somewhere else. This is not a fake review Steve and Jim from Eurola so don't say you had no dealings with me.

Having worked with Eurola on numerous projects over the past few years, it is no surprise that they have delivered yet another amazing product for one of our high-end residential projects.Thank you to Steve and his team for a wonderful experience - from our initial meetings with the client through to final installation - they were prompt in responding to any of our queries, helped to brainstorm ideas and design details, and were very professional in dealing with our clients and other trades.I always recommend Eurola to clients who are looking for a high quality, reliable and well designed louvre roof system.Looking forward to many more projects together in the future!

Very professional ,Easy to deal withHighly recommend if you want a great job!!Thanks for the great work guys

Right from the start of this job Eurola was impressive. The receptionist listened patiently to help understand the job and then referred me to Steve. Steve was amazing. He was prompt to the job, professional, and generous with his time and knowledge. I would not hesitate in recommending Eurola for your next awning.

Wouldnt often feel the need to do this, my experience post sale with Eurola, has been awful & I feel I should warn purchasers.The previous owner of my lot purchase an awning from Eurola, and two years later the awaning stopped working (it's an automated one with lights, so not cheap).Obviously we thought it would be under warranty, and this time last year, we called them out to have a look. 30 emails, and around 40 phone calls later, (with no awning over summer) fast forward to March 2021. Finally they came round to see what was wrong, only to blame faulty electrical fitting and quoting $3500 to fix.We got a second opinion, & it wasnt the motor that was broken (so even though it was their awning, they couldnt diagnose what was wrong correctly) and I've now had it fixed for $1k, by a company who actually understand what customer service means.As other reviews suggest - caution is recommended.** Update ** Steve, noting your reply, & that I have it fixed, what was wrong with the awning? & a correction, the repairs werent out of my budget, we took a second opinion. Looking forward to your reply (everyone, this is exatly what this company does, argues)

I have had an 8m x 6m Eurola Retractable Roof for about 5 years. It has been a great improvement to our outdoor living area. We live in a high wind area, and have had no problem with the wind affecting the roof when extended. Living in Canberra, the winters are quite cold and the summers are quite hot. With my house having a north facing aspect, we get sun into the house in winter. A non-retractable roof would cut this out altogether, but the retractable roof lets the sun in to warm the house when we want it. In summer, the sun is directly overhead and quite hot, so having the retractable roof out during hot days lets us sit outside in comfort. We live in a high wind area, which has caused no problem to the extended roof. I would highly recommend this product for any outside living area.