Repairhub

Legitimate scam businesses

1. Port Melbourne Repair Hub. New replacement rear bumper panel was not aligned properly and also had jutting ragged edges on the underside2. Vehicle was taken back to have faults remedied, only to be told that the owner was being ‘pedantic’; at fault for not seeing the poor workmanship immediately after the repairs; told to return with photographic “evidence’ that other similar vehicles don’t have the same jutting ragged edges before remedial work was eventually approved3. Status as a RACV Gold member was mocked, and then told that workers in the workshop agreed with this particular employee’s opinion that the RACV member was a troublesome clientWhen simple tasks are completed with glaring faults, and when staff felt embolden to gaslight, gossip, badmouth, belittle, intimidate and bully clients, then one may well suggest that this is a problem, not just with quality control protocols, but with the culture within the organisation, and therefore, a management problem.4. Unfortunately, even the absolutely excellent service provided by Marie and her colleague at the Reception Desk could not counter-balance the appalling attitude elsewhere in this business!

Picked up my car from Repairhub and very happy with the outcome, thanks for your hard works, highly recommended.

Very happy with the repairs! Highly recommended.