Tran Real Estate - Bayswater

I have had my property managed by Tran Real Estate for many years. They have provided me with great service and assisted my queries in a professional manner.

I rented a unit from Be and he was lovely and great to deal with. I will certainly rent from him again if i needed

This director sure knows how to treat his customers…. NOT, as a first time renter I am truly terrified to rent again he has made it such a horrible experience, on two occasions I have had to call police and even cleaner I’ve had clean property confirm they had issues with him too

Be tran very hospitable has great empthy

Mr Tran was caught illegally entering my rental when I was known not to be home on 2 occasions. He will lie to you and the owners, how has he not been arrested!?!

Be, is arrogant, hostile, he is a bully and he is the rudest real estate agent I have ever had to deal with I had to get a quiet clause on him from vcat due to him hassling me for payments that he said where late, which were no late it was email after email, he cannot read emails or chooses not to and he has no manners, does not know renters rights, he does no attend to repairs he is very lazy yet Robert is very nice, lovely to work with, very polite and understanding. Robert should be running the real eastes. I don't know how Trans real estate is still running with Be as the manager. Stay away from this real estates. Dosnt ever deserve one star.

Excellent service and certainly the best agency I've dealt with in 15 years of renting in Melbourne. We’ve been renting our house with Tran Real Estate for over 8 years and the experience has been a pleasant one. All the staff have been wonderful to deal with over the years, particularly Be who is very respectful and professional, especially when attending the routine inspections and is always so prompt when attending to our maintenance issues. Friendly office and great customer service, would highly recommend them.

These people are rude, aggressive and unprofessional. Whilst trying to sell the house adjacent to ours, I caught Robert interfering with my belongings on my property on 3 occasions. When challenged, he huffed and puffed at me, and accused me of being rebellious." It's my stuff

I've dealt with Be over many years and always found him to be professional, respectful and attentive.