Centre for Clinical Psychology

I have been seeing Emma Symes for a considerable period. She is wonderful and has made an enormous difference to my life. I have found all the clinic staff excellent.

As a colleague of the Directors of this practice, I don’t hesitate to refer people to CCP - they run a professional service with a commitment to high standards and high levels of expertise.

I had the pleasure of giving a presentation to the team at CCP about the potential impact of new internet based technology on therapy. The admin staff were very helpful, and Emma and John were welcoming and ensured the experience was engaging and (hopefully) useful. It was great to work with you all.

From the very first contact with the admin team at CCP, they provided a level of caring, helpful assistance that gave an initial confidence in the centre. I was looking for a clinician with a very particular type of expertise. I was not disappointed. It took less than the duration of the first session to develop trust in this knowledgeable, down to earth and empathetic practitioner. I rate all aspects of CCP very highly.

A very professional practice from reception to clinicians. A very easy location to access and nice rooms. Happy to recommend them.

As a psychologist no longer able to take new clients, I thoroughly encourage new clients to approach the Centre for Clinical Psychology as a responsive and highly professional psychology practice. They always endeavour to match the right psychologist to meet the clients' needs.

It's always wonderful to have such a professional organisation as the CCP to refer to as well. I thank and applaud your ability to provide a quality service to support others, especially during this time when the pressure on mental health services is so high. To Emma, John and your team, my ongoing thanks for your efforts to ensure we can always feel confident to refer to your services. Also thanks for your quality professional development sessions. Wishing you well, and thanks.

Totally professional. The team at Centre for Clinical Psychology are very supportive, kind and considerate. Highly recommend.

The CCP is high-quality psychology practice, run by highly-experienced professional psychologists. Thanks for your commitment and care.

I am absolutely appalled by the response of the practice in an attempt I have made to cancel an appointment with them well in advance.At present, I have struggled with antenatel depression/anxiety which resulted in my GP referring me to 2 seperate Psychologists. The first referral was unable to take appointments for several months which led me to seek an appointment at the Centre for Clinical Psychology with Dr. Emma Symes. I was initially told that Emma was no longer taking new patients which contradicted her attempt to canvas new clients at my GP clinic which is reason my GP referred her.After several emails back and fourth to the admin team it was requested that they call me to arrange a suitable time. I provided my phone number and Veronica contacted me. She explained that the initial appointment must be paid in full and at the time of booking the appointment which I found peculiar as no other Physiatrist or Psychologist has requested this in previous experiences. Regardless, I was in need of speaking with someone to improve my mental health and I made the appointment knowing and being told by Veronica that the appointment could be cancelled or rescheduled within 24hours. Upon cancelling an appointment you would assume that the service provided didn't occur & that you would be fully refunded? Not correct!Once the appointment had been made I was supposedly sent an email highlighting the appointment terms and conditions. This was after the payment had been made over the phone. I have no record of this email being sent and was verbally read the terms and conditions by Veronica as she was taking my credit card details. This version of the clinics T&Cs was issued to me and Veronica stated that Please provide more than 24 hours notice (1 business day) if you need to cancel or reschedule your appointment to avoid paying the session fee".Subsequently