Leica Store and Gallery Sydney

Love visiting the Leica store. Bought 2 cameras from them, and I can only recommend them as a reference for Leica camera. Matthew has always been extremely helpful and really open about the cameras capabilities and in order to reserve one. Would definitely recommend this store if you're thinking of buying a Leica camera!

Great to visit and test out gear. Staff were friendly and attentive, but after a sale—not once asked what kind of photography I was interested in or features I was after—and didn’t know product details or features well. Sadly, not a premium experience.

I eneter the store around mid day - to try a camera, particularly the SL2-S.I was greeted by the store manager Daniel.My impression and experience were second to none.He is such helpful and understanding / non pushy camera enthusiasts and scholar.He responded to every concern and question I had.He replied to every question with a scholary answer and was impartial to Leica, and left the judgement to myself.This approach made me think more about the quality / performance of Leica and did not have someone force feeding me so I could just buy a product.I walked out and understood why the price was reflective on quality.I highly recommend interacting with Daniel as he was such a helpful scholar and enthusiast who will answer all your questions precisely.

I've bought from them a few times, and they've always been very kind, shown me the products I was interested in, and made me a coffee. Even when I specifically said I wasn't ready to buy today, they treated me so well that when I did save up the money, I came right back to make the purchase with them.They are definitely the best option in Sydney for Leica products, and I would always recommend coming here over any of the other options, even though they're further away from me than other Leica Boutiques.Parking in the building is very expensive, but the store is directly next to Town Hall station, and a bus stop, so I would recommend catching public transport for a hassle free experience.

Visited the store and was served by a dismissive and rude staff member who did not offer a great level of service. I was advised just that the camera was out of stock and the conversation was stopped at that. He was very unwilling to answer questions about the product, all the while I was the only customer in the store.Makes for a very bad experience with Leica.

Bought couple accessories for my D-Lux type 109, the quality service by Billy are top notch. Even is just bunch of accessories the way he treat are same as I buy high end stuff. Definitely recommend this store and it motivates me to saving up to get Leica M from this store. Cheers

My wife and I visited the Sydney Leica Store on Friday afternoon. I have owned many cameras and was carrying my Leica Q2, which I love, and have owned for some time. My wife wanted to look at Leica. There were two assistants in the store and one customer. The young assistant looked at us when we walked in, saw my Leica, gave a cursory nod then totally ignored us. We looked at the gallery, picked up a couple of cameras on the display, walked around for a few more minutes and my wife said let's go. We even looked at some books. We were totally ignored by the sales assistant who was totally disinterested in our existence. I don't want to be followed around in lock step by a sales assistant but I would like to be noticed. How would he know whether I might want to buy another camera, everyone buys another camera! I certainly know where not to shop in future. So much for the Leica experience!""

Happy to get my first camera, D-LUX 7 “A BATHING APE® x STASH” Edition. I love it so much. The service staff in store was very nice. I will definitely visit here more often.

Knowledge team, though a bit pushy on sales. After sales service experience is an embarrassment to the brand.

Did not purchase anything (yet) from them here but I went inside and greeted very nicely with the older store staff (didn’t get his name) which was very friendly and helpful. Even explained the camera itself and let me play around with the M11. Will definitely come back and purchase when the fund is ready. Good experience overall.