7-Eleven Richmond

This store employee is one of the worst I’ve met at 7eleven I’ve encountered. The bold headed guy’s attitude is far from customer satisfactory level. You have to say hello am here to be served right on the counter whiles scrolling his phone literally ignoring you intentionally.

Rare for the staff to ever be behind the counter to serve you day or night. Not their fault, they obviously have duties they must perform during their shifts. Guaranteed to be waiting at the pump or the counter, while they do this until they are finished doing whatever they are doing while totally ignoring you. Best to avoid and go to another place. To the owner pay another person to re-stock stuff or even better you get in there and do it.

Never gave locked fuel price in app, always saying our system is showing no fuel lock on your account, and if you go to other seven eleven they always gave the locked price.

I visited at this store today at 11:40 am and giving 1* rating just coz of very rude staff. He just on phone Worst customer service (No smile on face & no thanks at all). He was serving without Face Mask.Both coffee machine not clean

I never write reviews but the male staff in this place are wonderful! Always helpful and kind to me, the reason why I’m giving it 2 stars is the poor customer service from the lady behind the counter. I had once gone by and one of my cards declined when I was there ( I am in hospital) so I used my other card which approved. Ever since then she gives me dirty looks every time I go in, I just went in and she was happy and smiling to another customer, the second she saw me she gave me a dirty look and didn’t say a word and then glared at me as I walked out. I have always said my thank yous to her and have done nothing wrong. Never stolen, always paid for everything and ever since I have been glared at. The male staff are lovely and that’s why I gave the place 2 stars instead of one, they are lovely, it’s just the lady who makes me feel so uncomfortable and I’m just so taken aback by it.

This store is always closed during nights, no other 7 eleven is closed for stock filling for 2 hours. Very shameful.

I had the best time here. I purchased a premium $1 coffee which maximised my energy and productivity for the day. To make my experience even better the gentleman behind the counter was a real champ. His positive energy was contagious and made me forget about the fact my wife is leaving me and taking the kids

Thanks guys, I really appreciate all your help tonight, in satisfying my hunger. The temperature of the ice cream fridge is perfect too.

met a very chatty energetic young man here @ 2am + as i left a vietnamese man in a 1990s sedan kindly offered me a lift home! i think that's what he was trying to communicate anyway... great spot!

The afternoon shift cashier is impolite and bad manner , I try not to fill up there.